- McCullough NAPA Auto Care
DAVID C.
"Excellent service!" Eric told me exactly what was wrong with my car and offered different options at a fair price. I am very happy with the work that was done to my car, and how quickly they were able to get everything done!Doris W.
Spoke with Graham. He said the customer service was good at the business, they kept him informed very well, and the service was good.Jake R.
Jake said this business took care of everything he needed them to take care of.Ouida L.
"VW Repair" 1973 VW. Needed various work. Car running good again. Many thanks.Omar N.
Omar said this business had good service.Brian M.
Brian said this business had good service.CHRISTY LANE C.
"Reliability" I appreciate the dependable service, care of my situation, and comfortable atmosphere and staff.Caprice P.
Caprice said the service was really great. When she first went in, the person who helped her greeted her nicely. After the vehicle was done they told her what was done and they explained her vehicle's condition. They spoke with her about the tires. The service was really fast and she did not have to wait too long. This is where she will be going for service from now on.Walker R.
Walker said this business did a good job on his vehicle. The staff were very honest, up front, and informative. They made him feel comfortable.SID S.
"Great Experience!" Great experience today! I am new to Atlanta and had an oil leak. I did research on Google and found McCullough. I brought my car in and looked at it right away. I worked with Eric the owner on pricing for my needs and got the job done today. Thanks Eric for your help and working so quickly to resolve my issue. Video Testimonial: https://youtu.be/JxMQvzsPB-sELIZABETH C.
"Great Service " Great service as always!Tavarius W.
Tavarius said they have always done good work for him.ADRIAN B.
"Very freindly,professional atmosphere" Great people, very knowledgable.KAREN C.
"They are friendly and helpful" They are extremely knowledgeable, friendly and helpful. I don't feel like I'm paying for something I don't need.MIA K. in Smyrna, GA on 01/21/2017 "Excellent Customer Service!" I searched high and low for a simple 19 point inspection for Lyft. Many companies were asking ridiculous amounts of money, and finally I ran across McCullough. They were reasonable, provided excellent service, allowed me to walk-in and didn't make me wait all day. Two Thumbs up to these hard working dudes!
LENNY S. in Atlanta, GA on 01/21/2017 "Quality service, meets time commitments" While doing oil replacement, McCulloughs team found some other places that needed to be repaired and completed all efforts on a timely basis at reasonable prices.
Dean G.
"Best Place in Atlanta for Car Repair!" this place is IT! great service, honest and has your vehicle ready when they say they will. I totally trust that my car is in good hands and will not be taken advantage of. I bring my car there from Gwinnett County - it is totally a hassle but worth the trip.PAIGE W.
"Great customer service!" Convenient, professional, prompt serviceFELICIA S.
"trustworthy. responsive. helpful. " I couldn't ask for more. they are nice, I trust them, they respond quickly, communicate well and are helpful.REID R.
"AMAZING. TAKE YOUR VEHICLE HERE. " I never thought of the hundreds of businesses I have to deal with in a given year, the absolute easiest and best is the mechanic. The folks here know you, know your car, are open honestly and a pleasure to deal with. I can't imagine a better place to go to have your car worked on. 40 out of 5 star rating.JILL D.
"Great mechanic " Friendly and helpful service!Ginny F.
"You fixed it!" Issue resolved in my ol' 1994 Jeep Cherokee. Thanks for all you do!Charles R.
Charles said this business met his expectations.Lynn L.
Lynn said they took the time to get to know her and they asked a lot of questions about the vehicle. The neighborhood recommends them.Paul C.
Paul said the employees at the business are good people and they know what they are doing. Sarah R.
Sarah said the business was really busy and she had to wait awhile.CHRISTIAN H.
"Same day service!" We were travelling through to Savannah and they fixed my car that day for way less than the place where our car was towed wanted to charge us.Nick S.
Nick said this business provided timely service. Jonathan E.
Jonathan said the employees are nice guys, they are helpful, and they provide great service.Melissa S.
Melissa said they were nice and quick.ROBERT D.
"Knowledge and Service at a Reasonable Price" With 206,000 miles on a vehicle often used by my daughter, it is important to keep it running safely. Their mechanics check everything and notify me promptly about necessary repairs.MISHEL H.
"Best Mechanic" I trust them completely.DON R.
"Problem Solved (as usual)" Have been taking our cars here for 15 years. They do a great job of figuring out the problem and fixing it. Something many dealerships cannot do without 2-3 return visits. They also do a complete check when you bring in the car to alert you of any other items that need to be addressed. Quality experienceMike R.
Mike said they did everything he asked them to do and they did it quickly.KELSEY D.
"Stellar service" I have been going to McCullough's for years and I always feel the work was done adequately and quickly. I feel like many auto shops take advantage of people and recommend unnecessary parts and services, especially to women. So, it is refreshing to feel that my wallet and car are taken care of. The guys at McCullogh are always really nice and don't treat me like I'm just another number. I always recommend McCullough's to others, and I will never take my car anywhere else as long as I live in ATL.VICTOR C. H.
"Happy Customer" Decent price and timely repairs. Happy customer for sure. LENNY S.
"The people that interface with the public--honest, thoughtful and competent" YesOuida L.
"Good service. Fair price!" Excellent service, cordial people, fair price I felt confident that the job would be done well. It was. Customer service seemed to be a priority.LISA F.
"Always Great Service" McCullough always provides great service at a fair price. Very honest and reliable. Thank you!DANIEL S.
"Great Experience" The entire experience was fantastic. Easy to deal with, very reasonably priced and they did great work. Fast, and kept me in the loop on every stepSTEPHANIE P.
"The guys are really knowledgable and informative as to what needs to be done and most importantly , they are honest!" I tell everyone I know that might be looking for a changeJENIFER C.
"Honest and Friendly and fixes the problem right." Awesome group. I know my family is in good hands with this group. Very helpful and made me feel like I was as important as anyone. I am a female and have been treated but other mechanic shops as if I was less than smart when it comes to automobiles but these guys treated me with respect. Thanks you guys you are wonderful. I will be back if I ever need anything repaired on my car. Thank You for your amazing customer serviceAUBREY D.
"Great Job"ANDREW J.
"Fair prices, quick services, friendly staff" I've been in the area for a few years, and always pass by, but never stop because it always looks so busy. Now I know WHY it's so busy. I needed to get my fuel sensor replaced to pass my emissions test. They had it replaced faster than they said they would. They didn't try to upsell me on getting other things fixed. They were way cheaper than multiple local competitors. I will definitely be going back.RAQUEL B
"Awesome Work! Awesome People!" I am never disappointed when I take my classic '88 BMW to the guys here!! They do an amazing job and their customer service is second to none!Casey P.
Casey said Eric worked with him during his service and did good work on his vehicle.Hugo N.
Hugo said this vehicle is running great now.Alice B.
Alice said they do what they say when they say they will do it and for the price disclosed.Scott M.
Scott said they did a great job.George R.
Spoke with Kay. She said the staff at this business was super nice, helpful and she trusts them. She hopes they keep up the good work.SANFORD C.
"The work done and Eric's handling of keeping me posted as to the work being done" Eric and the professional handling of the workHeather S.
Heather said the problem is not fixed. She has to take her vehicle back to the business.MORT E.
"They are very competent, professional and attentive." They took care of everything that was needed and were very attentive to our requests. Will recommend them to others.MISHEL H.
"Always Excellent Service" I have trusted them with two cars so far.JEFF B.
"Worth the Drive From Duluth" I brought my small truck in for oil leak, and break service. They did a great job with the repair and even found and corrected a small problem with the steering. My truck is running like its new! All the guys were great. I noticed their interaction with other customers while I was there, and everyone was treated with care. They have many repeat customers, and I can see why. This is the best auto care shop I have ever dealt with.Steve N.
"FRIENDLY AND KNOWLEDGEABLE " EXCELLENT SERVICEDENNIS W.
"McCullough Auto Care is my go-to Mechanic" I have been going to McCullough for several years. These guys know cars and have guys who work for them that know cars. It's a nice central location on Roswell Road just outside the perimeter, but the entrance is a bit tough since there is a median if you approach the business northbound, but worth the effort.SHARON C.
"Once again, McCullough Auto has provided me with excellent service!" I have been a customer since around 2003 when I came into McCullough Auto with my 1986 Chevette in tow----literally. And McCullough has maintained all of my vehicles ever since. I find them to be thorough and efficient when they service my cars and keep me informed regarding the repairs/maintenance required. They also give me a "heads up" regarding services I may need in they future when they find them. Eric, Brian and the rest of their staff are very pleasant and helpful. They are always willing to take the time to provide exceptional service and are never too busy to address any questions/concerns I may have, either over the phone or in person.LISA F.
"Honest and Reliable" Thank you for taking care of things quickly and professionally.Kenneth D.
Kenneth said the business was very professional, and they also provided good service.Jay T.
Jay said he would recommend this business.Barry G.
Barry said the people there know him and they are helpful. He has been using them for years. He appreciates their helpfulness.Fredda S.
"Professional, honest and accommodating. "Gloria G.
Gloria said the business has good prices, they are honest, friendly and straightforward. She had a positive experience with them.Ryan M.
"The BEST Auto Shop in Town!!" As a twenty-something female with no real working knowledge of cars, I am the easiest target for auto mechanics to take advantage of. Not at McCullough's though! They are truly an honest, hardworking and thorough business. I have been a patron since I moved down to Atlanta over a year ago and I have yet to pay for something I didn't absolutely need. Plus, they are extremely gracious and their customer service is exceptional. I am so glad I was able to find a 'mom and pop' auto shop down here. I recommend McCullough's to all of my coworkers and friends!JIM K.
"Real down home service" Erick knows autos and was great to deal with. I had every confidence in his recommendations. Most appreciated getting a lift to and from home to the shop, His drivers are exceptionally safe and considerate.IAN M.
"Honest Service" Everyone has been incredibly helpful at McCullough. I came here when I was worked over at another shop that did not fix the problem I paid them to fix. They helped me make some major repairs that were missed by the other shop and I have been going back ever since.CHRISTOPHER G.
"Great customer service; timing accuracy very appealing" Great customer service; timing accuracy very appealingTOM B.
"Quality experience. " It is always great service and a fair price. You are dealing with genuine people, not a franchise or chain-like experience.Prentis B.
Prentis said the experience at this business was good. They are conveniently located.Benjamin P.
"Great experience" I had a great first experience with McCullough. I'll definitely return!Clara M.
Clara said she had called ahead of time to check how long her service would take. The vehicle was suppose to be ready in about 1-1.5 hours. The service ended up taking three hours.Larry D.
Spoke with Annette. She said the business does very good work. They are a very good place for customers to bring their vehicle to.DWANIA D.
"Dwania Dalton " I love to take my car and truck to McCullough you can't go wrong when you take your car there they the best.Samantha W.
"I always get the best service" The staff is always so friendly and welcoming and I get the best service for the best price every time I come here.MATTHEW C.
"Quick, Honest Service" Guys at McCullough are efficient, and honest; all you could want in automobile serviceMARK D.
"Always available and honest" First time writing review. Customer since 2005, wife 1999. This the place you get your car fixed! Honest and on time!JEAN W.
"Greatest service in Sandy Springs!!" Everyone is so friendly & you know the service is going to be perfect! Pat H.
Pat said the service was good. She is concerned about her tire. She will go in to talk with them about it.HOLLEY S.
"Reliable, honest, efficient service" Highly recommend, always good service, within time promised and honest.ANDY V.
"Reliable service for over 25 years" Honest and thouroughDavid F.
Spoke with Sandra. She said she has been taking her vehicle to the business for so many years and always had a good experience and wonderful service.Sheila M.
"expertise, courteous, trust" I would and have recommended McCullough Auto Care to friends. I have always been very pleased with their maintenance of my car. I greatly appreciate their expertise, careful attention and courtesy to me. Sheila MihalovitsDale J.
Dale said everything went well. They handled it and the vehicle is working well.Chris D.
Chris said the business had the best service he has ever had. The customer service was splendid and they did a great job on his oil change. They let him know what other services were needed. Kiere J.
Kiere said he was overcharged. In the end they added about $400-$500 to the total cost.JANET L.
"Consistently great" You can always expect quality , thoughtful, and thorough service from McCullough!Paul C.
Paul said the business had quality work and they were easy to work with. The personnel were very polite.ELIZABETH C.
"Great service" Once again excellent service!!CARMEN G.
"Wheel repair" It was supposed to be fixed but a day after picking it up I had the same error message.Janet G.
Janet said the business provides great service.LENNY S.
"Excellent work, on time, within budget" We were very pleased with the work performed and meeting our time requirements.GEORGE O.
"As usual, excellent, prompt, HONEST service" My title says it all. I always have experienced knowledgable, prompt and straightforward service.Nancy M.
Nancy said they have always done a great job on her vehicle. This is the best facility in the work and she will continue to recommend them to everyone she knows.Deidre L.
Deirdre said this business has great service. They are prompt, and her vehicle now works well.JEREMY M.
"Dedication to customer service" Needed a couple of tires, and called around 2:30 on a Wednesday. They said they could not only get it done same day, but they could give me a ride to and from my house because it was so close, and I didn't have anyone to help me out. Great Service! Would I recommend this business to a friend? I already have!Stanley D.
Stanley said the business was excellent and he would recommend them for service.ELISA M.
"excellent!" Their service is so amazing that even though I have moved to Chamblee Tucker, I drive all the way down to Sandy Springs to be taken care of my the McCullough team! I love the guys, the service and the facility. Wouldn't change them for the world! Lesley T.
Lesley said the service was done on time. They got it done fast. The customer service is good.Mary W.
Mary said they were very good about explaining everything. They were transparent and they were understanding. They were great.Alice H B.
Alice said the employees did what they said they would do in the time they said they would do it. Danita P.
Danita said the business was fine.Tiffany A.
Tiffany said the service technician who worked on her vehicle was nice and did everything she wanted done on her vehicle.PEGGY L.
" the quality of work performed by the mechanics" they do not sell me anything i do not needLESLIE H.
"Great service -- great people" Love these guys! Trustworthy and professional. Always do a great job.JENNIFER M.
"Great service!" McCullough not only cares for our cars, but they care for us! Great friendly service and they really go the extra mile giving you a ride when you need one!Colleen D.
Colleen said she likes the business.JAN S. M.
"The Best" McCullough has serviced and made repairs on my car for years. Eric handles my customer service and does a fantastic job. They are the best!Greg W.
Greg said the service was personalized. Eric and Graham were great.Grey B.
Grey said this business is professional and everyone is very nice. The repair took longer than he had thought but it was fine. PETE M.
"Consistently Great Servie" Everyone at McCullough is friendly, knowledgable and thorough. Did I mention HONEST? I recommend this long-established, family-owned business to my family and friends all the time.Drew C.
Drew said he has to take his vehicle back in because something did not get completed.LARRY M.
"Helpful, dependable, and gets it right" Plus they remember your namesake well as your car. We trust McCullah to do it right, fast.KATIE H.
"Great Service " Always courteous and professional! They are willing to go the extra mile. Ray C.
Ray said the service provided by this business is good. He was surprised that once his vehicle was towed to them they asked him for a deposit fee of $150 to diagnose the issues on his vehicle. He was not informed that once his vehicle was towed to them there would be an extra fine for them to take a look at what exactly was needed and he would have appreciated to know this before hand.Debra H.
"The Best Bang for Your Buck!" McCullough Auto Care is absolutely the best place to take your car for any work. These guys are truly professional in their work ethics. They do great work for a fair price. Which is why they will keep getting all of my business. And they do NOT take advantage of a woman needing car repairs. How refreshing is that? I brag on them all the time!!DAVID S.
"Attention to customer needs." Though I remain a loyal customer, I am disappointed with my last visit. When getting a simple battery replacement, most of the battery compartment cover clips where broken off, with nothing said. I assume lack of experience with this model car. I may need to return to the dealer for service.Earnest A.
Earnest said this business came recommended to him, he had an A plus experience.Sam S.
Sam said he has been dealing with this business for decades and trusts them.Rebecca J.
Rebecca said this business was great and did a good job.DANIEL B.
"Best possible car care" The McCulloughs remain the source of fast, reliable, friendly, reasonably priced and trustworthy auto care. I have taken our cars to them for almost 20 years. They have never let us down. Run, do not walk, to make them your mechanics. Mark M.
Mark said this time his service visit with the business took a little longer than he expected. He does recommend them for service.ED H.
"the people..." Eric got me in and out on a holiday weekend. My AC went out and you was watching out for my wallet. Really went above and beyond!GINNY G.
"The MuCullough family and co-workers are the best!. " I absolutely trust the McCulloughs with my cars and know they are taking such good care of them.MIKE G.
"Outstanding Service" McCullough provides excellent service. So accommodating for my busy schedule. Drop off and pick-up was a breeze.MICHAEL R.
"4-Runner Good service" Quick turnaroundDriton T.
Driton said the business was excellent.Dian L.
Dian said the repairs were done in a timely manner, they were very polite, and they also gave her options.GREGORY R.
"Service Hospitality and Expertise" Words pale the service and feeling of trust you experience once you have been in and out of this AutoCare Shop. The expertise is second to none. The hospitality is pure Southern Charm. The whole place is T O T A L L Y professional.CARMEN G.
"Good oil change experience" Got me in same day and it went quick. The only reason that I didn't get 5 stars is because there is no water fountain or any water available for customers in the waiting room. Luckily, a mechanic offered me a La Croix which was appreciated!DAN L.
"resonable price and nice people" I went to go a 60,000 miles service, they found our several issues but explained cleared to me, and asked of I would let them fix. Though it took around a thousand at end, but it's all needed.DAVID K.
"Great service, no unnecessary work" Always responsive, gives me answers and does not charge me for work I don't need. Eric is a great customer service pro.Mark C.
Mark said that he is always satisfied with his service from this business.Barbara M.
Barbara said the business is extremely nice, but there was a delay making it hard to get her vehicle back. Her son had recommended them to her and she would recommend them to others.NANCY B.
"Excellent!" Quick and courteous service.MAC M.
"Efficient" The McCullough Family delivers on what they promise--fast, efficient service, at a fair price. Well done Eric and Brian!Kyle M.
Kyle said they were timely and willing to work with himANNE C.
"50,000 Mile Service" Stellar, Trustworthy, Appropriately priced - even less than expected! I tell everyone I know to go here :)TAYLOR H.
"Diagnosed problem thoroughly, quoted work, completed work timely within the price quoted" I was very pleased with the service offered by McCullough from beginning to end. My son's car was towed in and they diagnosed problem and quoted the cost to repair in a timely manner and completed repairs without any issues and did so within the quoted cost.DON T.
"Availability and professional attention to customer auto issues." I have been using McCullough since about 2001 and they generally have been available to help resolve my auto operational issues. I have recommended them to others on several occasions,PATTY W.
"FIVE STARS" FIVE STARS TO MCCULLOUGH AUTO CARE. Thank you!!!! P. WestJonathan A.
Jonathan said the service from the business was really good. They were polite, asked questions and they did the job pretty quickly. Mike M.
"Fixed AC" ExcellentBARBARA M.
"Great service." Courteous, complete, professional service, always!DAVID B.
"estimate" Said $ 101.00 $131.00. Job $112.00!!!!Diane L.
"First Class Treatment" I had a great experience. Job finished in time as promised.Stefan W.
Stefan said the issue is not entirely resolved.MICHAEL L.
"Smart ,honest, polite people" I trust McCullough to do what needs to be done and not add extras on.ELIZABETH C.
"Great service!" Always a pleasure to do business with you. Your staff are friendly, professional, and knowledgeable.GEORGE C.
"Great service" Service was excellent, as always.SUSIE Q.
"Great Service, great work, great price" Eric and his team did a great job diagnosing and repairing my vehicle while being very cost conscious of my budget.SCOTT L.
"Fast, reliable, and honest!" 115k checkup. NO surprises. Dropped off at 9, back at 3. Runs great.Scott M.
Scott said he likes them and they do good work.Kyle S.
Kyle said they have always done a great job and he really likes the fact they know him by name.DANA H.
"Lexus 300gs" Nice, friendly, and professional. If I was being bamboozled then I fell for it.LENNY S.
"On time, well done and reasonably priced" It was time for an oil change. Work was completed on time and well done with a new air filter added to the job. My wife and I are very pleased.Rick M.
Rick said the service was good.BILL W.
"reliable, friendly, and dedicated to customer satisfaction" outstanding in every wayMashonda J.
Mashonda said the customer service was excellent.Lauren M.
Lauren said the employee she was working with is nice and efficient.Lorraine D.
Lorraine said she was very pleased with her service.John R.
John said they did a good job. Matt E.
Matt said the business provided pretty good service. The prices were not competitive to the other rates in the neighborhood.Daniel S.
Daniel said the business provided timely service.Andrea L.
Andrea said they did a fabulous job.Sheila M.
"Toyota Avalon" It is always my pleasure to visit the McCullough brothers. I appreciate all the good service and the cordial way that I am always treated. Many thanks. SheilaALLEN S.
"On time and on estimate" So easy to do business with Eric and his brothers! Final price is what the estimate was and completed time was so quick that I could not even get back to them the same day to pick up my car.JESSE J.
"Quality work performed at fair prices" Professional repair shop.SHELLEY M.
"good work, trustworthy" Always quality work and I trust their opinions and adviceHOMAS B.
"Good customer service, but took twice as long" Staff up front was very helpful and pleasant. However I was told it would take 1 hours to replace two tires. It took just over two hours for this to happen.Debra H.
"Prompt Emergency Service!" I blew a tire on 285 and, of course with no appointment, they promptly got a new tire put on and I was on my way. Quite reasonably priced, I might add.REID R.
"Attention to detail. Personal service. Amazing folks. " I don't think you could ask for a better group of people working on your car. They know you. They know your car. They follow up. Incredible folks.CARMEN G.
"Quart of Oil & tire pressure." Excellent and quick service. A bit expensive but appreciate the friendly, helpful service.Diana O.
Diana said the service was good.GINNY G.
"The McCullough team are the best! From Ginny Green, a VERY satisfied client" The McCullough team are skilled, service oriented, honest, helpful - great guys all round. I absolutely trust them with our cars.Neal W.
Neal said the business had his vehicle in and out quickly, and they were able to fix the problem.JESSIE M.
"I feel confident that I get an honest assessment of what needs to be done to keep my 2004 Camry in good operating condition." McCullough works with me to prioritize repairs and suggests intermediate remedies when I cannot afford the recommended repairs immediately.TANYA F.
"Reliable" They are friendly and reliable.And I have referred several others.Victor H.
"Good job" Quick, courteous & decent pricingVICTOR C. H.
"Good job" Quick & courteousWalker W.
Walker said his experience at this business was easy and everything was taken care of quickly.JACKY G.
"!!!!great" Brake job and tires. Great job as alwaysSamantha W.
Samantha said this business has the best customer service. She receives great service every time she goes to this business.Philip S.
Philip said they did a good job and the price was reasonable. They were knowledgeable.Gayelle A.
Gayelle said they got to her jobsite in a good amount of time. The representative who picked up her vehicle was very nice and the service was great.Anonymous
"Great service" McCullough Auto Care is awesome. They provide great service, they are very friendly and they are very knowledgeable. I live in Inman Park now and I still take my cars to McCullough. Nothing like peace of mind.ELISA M.
"Fast service!" I love this place! If something comes up, I just have to drop off my car and it's taken care of very quickly. One day I went to service my car somewhere else and regretted it because it took them the entire day to fix it, and I wasn't happy about it.Ken S.
Ken said this business does good work. He will be contacting them soon because his air conditioning is not blowing very cold. He thinks there may be a leak in his Freon.Amanda Q.
"Good pkace" The staff is always very friendly. Quality work.VAN H.
"GREAT HONEST SERVICE" Have been going here for many years, have 2 Lexus to service, Always do a good job at fair prices. Hurry In.David C.
David said this business did a good job. AAA referred him to this business and he has been there before.KATHE M.
"Their service" Their service is very good and finished quickly.DAVID C.
"Awesome service!!!" We were out of town on vacation driving down I 75 with my kids and wife when we became stranded. We called McCullough and they got us in and out and back on the road in no time at all!! The service there is great!!PEGGY S.
"Great customer service and so nice to find a honest place to take your car and not be ripped off." Excellent customer service. Fast and honest place to get your car fixed at.Jack W.
Jack said the business is really in touch with their customers needs and concerns. The employees are well trained, the work is timely and the service is efficient.Rebecca J.
Rebecca said the business did a good job on her vehicle.Nate K.
Nate said they had great reviews. They're great overall.Jennifer J.
Jennifer said the business is friendly, honest and affordable.RICHARD W.
"No place better" Prompt, responsive, responsible, and courteousDIANE W.
"Very pleased " Left car because it would not pass emission test after a few days it was fixed and passed emissionCRAIG S.
"Outstanding service, as always!" Just a routine service and oil change but McCullough makes it special with focused customer attention. I live in Virginia but I visit my 91 yo Mother every month or so and recently started to take her Lexus to McCullough for service. I will continue to do so and wish they were in Virginia too. DICK W.
"Great people, good service, a bit expensive" Very honest, good service. Caring backup. I've been using them for years.ROBERT D.
"Prompt service and reasoanable prices" They fix what's broken and only do what's necessary and only after a complete explanation. Emily T.
"Fair price, extremely nice & honest people!! " I highly recommend this place. I was told by other auto care places that I needed a replaced part, and they were going to charge me double what McCullough quoted me over the phone. Once I came in, and they looked at my car, they told me I didn't need to replace the part afterall, they were just going to re-position it. First time I've been to an auto care place and didn't feel like I was overcharged. I will definitely be coming back here for any other services I need.ELISA M.
"the people! I love Graham! He's great!" It is difficult to trust auto care places nowadays. I have been serviced by this company for over a year now and I feel I can trust the work done in my car without having to question, "was the job done or not". I think this is important. The staff is friendly and also very honest which is hard to do in this business. Graham has done an awesome work dealing with me as a customer and I appreciate that.Lorraine D.
Lorraine said this business is always there for her when she needs them.Ginny F.
"Careful workmanship" McCullough had to carefully remove my dash to replace my Jeep's heater core. They were meticulous & it's all as good as new. Thank you McCullough, you all are the BEST!JACKY G.
"Tires" Great service as alwaysELIZABETH C.
"The best service" It is always a pleasure to take my car in for servicing. All the staff are knowledgeable, professional, and friendly. But most of all I find them honest and trustworthy. Emily M.
Emily said the business did a good job but they overcharged her. They gave her a free oil change for the inconvenience.Rashid P.
Rashid said the service was really good and on time. They also checked other things.Neal H.
Neal said they did a great job.Victoria J.
"Total car care performed efficiently." McCullough monitors all systems to keep my 1993 Lexus SC300 reliable and safe. Car passed the emissions test with ease. Oil change, lube and new front brakes were also completed in the one-day visit. They take time to explain the repairs and test results in terms I understand. Great customer service!ED K.
"great service fairly priced" I've been a McCullough customer for many years. Eric, Bryan and the rest of the gang do a top notch job.Roy P.
Roy said the services done by this business were efficient. Danny C.
Danny said when he pronounced his last name to an employee at the business he completely ignored the way it was pronounced. The customer service was not so great. The repair and everything else went well. Elena I.
Elena said she went to this business for a tire repair. She had to return after seeing the valve cap was not put back on so the air was leaking out. They did not air up the tires on the right side of the vehicle and they were never balanced. They aired up the tires while she was there.EMILY M.
"Great!" Friendly and professional service! Love this place!Craig S.
Craig said the business provides absolutely phenomenal service. They offer both exceptional vehicle care and customer service. He was impressed that after a two month absence, Eric McCullough remembered him by name.Michael W.
Michael said they are always friendly. They seem knowledgeable and they are quick on getting the repair done.RICHARD W.
"trustworthy and convenient -- a great combo" I'm a refugee from cheaper but much less professional operations. It is a relief to feel I can trust your opinions and recommendations.DEBORAH R.
"Professional, friendly, and excellent " We now bring all our cars here. Even though it's a 30 minute drive for us we think it's worth it to know that we are being treated honestly and with integrity. I tell all my friends to bring their vehicles here. First Class Service from First Class Guys!JEFF S.
"The staff is awesome !!!!" I called and they got me right in, they noticed a oil leak and took care of it and got it back 2 me in a timely manner.PAUL RICHARD H.
"Dodge Van Makeover!" Fantastic, personalized service.....as always!JERRY A.
"Work done on my car" Completely satisfied !Zeke P.
Zeke said he knows them, they do good work and they took care of him.ERNEST F.
"dependable and honest" Have been a customer for over 10 years and always satisfied with the service and the results.PAULETTE K.
"Rainy day lady" Very helpful and quick!!!SHEPHERD B.
"good and fast service" were able to leave our car outside for us to pickup after hrs..great serviceTIM A.
"Quick and efficient" Great service and very quick the best in townKaren M.
Karen said if was very kind of them to offer to drive her back to her office but they need a better vehicle. It seems to have a good 200,000 miles on it, it was dirty and the driver did not seem to think it would accelerate as it was turning the corner. This has no reflection on the driver or the intent to help her.Marci A.
Marci said she likes this business and they always provide good work.Sean M.
Sean said they did a good job.Brandon R.
Brandon said this business provided great service.Clint P.
Clint said the business has good people and they did a good job on the work.Lillie F.
Lillie said this business did a great job, they were very professional and she likes the way they work.David B.
David said this business did a good job and he liked them.Michael C.
Michael said this business provides good service. They are helpful, and reasonably priced.Larry D.
Larry really likes this business. He has been doing business with this facility for nearly 30 years.JOHN H.
"Fast and friendly service" I have been with These guys for years. Eric and the team are friendly and fairly priced. Great value for the workROD SR. M.
"great service" you are the best in auto careGinny F.
"Graham, Eric, Brian & crew!" Thank you for putting the Jeep back on the road again! Merry Christmas McCullough's & crew!Richard D.
Richard said he has a great relationship with this facility. The communication is good and the service is great. He is very satisfied.Kim S.
"Excellent service & car looks great !!" My car looks new again and everyone there has been very nice and has provided great service!ASHLEY W.
"Fair price, great customer care" After comparing prices, McCullough had the best price quote for replacement of brake pads. Also got oil change and windshield wipers changed. They kept their word on how much time it would take and I was able to get to work on time. Friendly staff, not pushy. Only wish they had coffee in the waiting room!Bill M.
Bill said he is satisfied with this business.Seth O.
Seth said they did a really good job and they did what he asked them to do.Graddie T.
Graddie said everything was satisfactory and it always has been. She has been using this business for years.ERIC S.
"Honesty" Service was done quickly, well and honestly...at a far lower cost than the dealer was looking to charge.Vincent B.
Vincent said this business provided good service.Pierre C.
Pierre said this business is prompt and they do good work.MICHAEL R.
"location and speed of service" Reliable workJohn C.
John said he trust this business because they are honest and do good work.ALLEN R.
"Responsive, great service" We were thrilled to have McCullough service our car in an emergency - we needed a new battery, and needed to pick up my mother later that afternoon. Brian had the car ready very quickly, including an oil change!Jody D.
"Great experience! " Friendly and honest! I took my older car in for a couple minor problems, while I was picking it up I mentioned needing a quote on my other car. I had had a small altercation with my garage door and had paint on the front side of the car, I had taken it to the dealership and was quoted $1,299.00 for repairs. I was also told by the Cadillac dealership that only 'they' can get Cadillac paint (not true). When the guys came out to take a look at the damage they laughed and were able to wipe off the paint with a compound they had there. Looks great! They didn't charge me anything! WOW! Small town feel in Atlanta.Delois B.
Delois said the quality of service provided from this business was great and prompt.SCOTT L.
"Above & Beyond" Brian did a great job and saved me a lot of money and hassles!LORI M.
"The gentlemen that work there" Absolutely😊😊😊😊😊😊😊😊LUKE T.
"Major Tune-Up" As always, the staff at McCullough was helpful, efficient, and effective. Couldn't be more continually impressed with their work and customer service.BILL P.
"Honest work" Been using for years. Brian and Eric are always up front and explain the problem in detail. Only do what is necessary.Leon S.
Leon said the business provided excellent service.CARL N.
"honesty" McCullough is great!!!GEORGE E.
"Great service, and caring for there customers" It's very rare for me these days to find a company that i can trust, but McCullough has earned my trust and confidence as well as my loyalty to bring my vehicle to them for all it's needs, i live in Decatur and will take my vehicle all the way to Sandy Springs because of my trust for them.VICKEY B.
"Simply the BEST!" Needed annual change and they got me in minutes after I called. As I walked in the door, a mechanic was there to do the work—and I was in and out in no time. And, most importantly...I trust them.GREGORY R.
"G O O O O O D CUSTOMER SERVICE!" McCullough Auto Care & Towing feels like your home in the country visiting a close relative that used to be a world renown mechanic and has time just for your needs. I have been patronizing McCullough Auto Care & Towing since 1999. I have tried a lot of other shops because of the distance from my home, and always find my way back to McCullough Auto Care & Towing .. Customer Service makes or breaks most businesses, McCullough Auto Care & Towing epitomizes Good Customer Service. "Good Mechanics are not Expensive, They are Priceless".GREGORY H G.
"GOOD CUSTOMER SERVICE" McCullough Auto Care is the epitome of Good Customer Service.Gregory H R.
"General Motors SPO Clerk-Retired" I have received nothing but the best service, friendliest reception and professionalism from McCullough Auto Car Care. I get service above and beyond exceptional on each and every visit.I appreciate consistent service. I had just lost my mother, Eric McCullough could not have been more attentive, respectful or helpful. I was at the last quarter of my warranty when he amazed me with aspects of the warranty even I had glossed over. Rental car, towing, deductible, etc. etc. I had planned on spending the day in the shop. I spent 20 minutes waiting when a rental car company came to pick me up. I was able to finish making the arrangements for the upcoming home-going of mother. I sad day say plenty of Sunshine this day. I highly recommend McCullough Auto Care because they CARE for more than the Car. The sign in the window says it all, " Good mechanics are not expensive; they are PRICELESS.ELIZABETH C.
"Professional and reliable " Always a pleasure to take my car in for servicing. I trust them to keep me safe on the road.Reggie M.
Reggie said they were confident in communication and he really liked the quality of work.Gradie T.
Gradie said she is very happy with the service the business provided.David E.
David said this experience was very good.Heather S.
Heather said they are the best and they do not recommend work to be done that does not need to be done, and she trusts them.Jacque B.
Jacque said this business always takes good care of her.Michelle C.
Michelle said this business always does what they promise.ROBERT D.
"On the road fast" Prompt, knowledgeable, and reasonably priced.Karen L.
Karen said the business was quick.THOMAS P.
"Very Friendly" Needed a good place to take my truck. Found McCullough online and was very happy with the service.Mike R.
Mike said the service was quick and the repairs were done as promised.Brandon R.
Brandon said it was a very good experience with great customer service. LATASHA M.
"The courteous staff" Fair pricingVAN H.
"ALWAYS GREAT" Have been going here for many years & always have good service at a reasonable price. Rama Ganapathy S.
Rama said after the service, he had problems with his vehicle, so he had to take his vehicle back to them.
Eric M. at McCullough Auto Care & Towing responded
Rama, thank for your continued patronage. I want to clarify your question regarding the services that we have provided for your car. Back in June, we repaired a drivability concern you had by performing a tune up and replacing an ignition coil. Your most recent visit was for the replacement of a failed power steering hose. Although they are both located in the engine bay, there is no relationship between these items. Again, I want to thank you for letting us serve you, and let us know when we can help you again. Sincerely, Eric McCulloughCasey P.
Casey said he has been a customer there for years.KRIS H.
"FAST AND RELIABLE!" These guys have been taking care of my family's vehicles for years. Really great guys!Victoria J.
"Door Opens-Dents Gone-Great Body Work" We have come to trust the excellent McCullough mechanics, and now know the body repair team has the same high standards. Great work, fair price, prompt service!Ron M.
"Great Service!!!" The Best I've found....SANDRA L.
"Always helpfull" Always ready to help in my emergency situations. THOMAS E.
"very good customer service" We were give a wealth of information about our truck and the repairs needed.KEN B.
"The Best!!!" Been doing business with them for 20 yrs. and as far as I can help it, they have my wife and I as customers for life!SHANNON S.
"Customized friendly service. " Eric was helpful and friendly. There were no expectations to accept services quoted and are reasonably priced.JUDY F.
"Friendly, honest" Explained the problems clearly and helped prioritize the repairs needed.JENNA G.
"McCullough Auto Care" Always professional, always fair and honest, always nice people. McCullough is our one-stop shop for auto care.June O.
June said she always gets good service from this business. They are nice and pleasant and have good prices.Ernestine R.
Ernestine said she is pleased with the way they communicated regarding the problem with her vehicle. They kept her updated and she liked they way they communicated.MARVIN S.
"Excellent" ExcellentPhillip R.
Phillip said the business has always taken good care of him, ever since he started going there.AARON H.
"Honest Work at a Fair Price" I moved to the area from out of state, not knowing anyone, so when I needed to have work done on my car, I picked based off the reviews of local places. There's a reason these guys have such a high average rating, they earned it. Both times I had work done on my car, they let me drop off my car before I went into work, gave me a ride to work, then even brought me back after work to pick up my car. Then when it came to payment, they didn't break the bank, they charged for what they did and nothing more. Most importantly though, these few times, they always expressed their sincere appreciation for my doing business with them. I plan on taking my car to them for repairs for the foreseeable future.JENNIFER M.
"Personal and friendly service" We love McCullough because they always treat us like family and get us back in operation quickly.YVES S.
"The service" I have always been satisfied with the work and price they provideFRANCES M.
"Great job" Everyone was nice, they did a great job, will come back againSHERRY K.
"Excellent service" Eric was a pleasure to work with. Also, service technicians were very helpful. Thank you.Kenny O.
Kenny said the service was great. The business did not try to work him over and he would go back again if he needed any more service done on his vehicle.Elizabeth D.
Elizabeth said this business is really good and they do good work. She mentioned she feels safe bringing her vehicle in for service and she trusts this business' judgment. She did not like sitting for a long period of time and the communication could have been better.Danita P.
Danita said they did a great job getting her in and out quickly and they were very affordable.Rob M.
Rob said the business is very professional, trustworthy and they provide excellent customer service.Delbra A.
Delbra said they are very pleasant and informative. They are very good.TARA C.
"Efficient" They are always willing to look for the problem and quick to get parts and get things taken care of!!ROB B.
"My old car prepped for new teen driver" Eric went above and beyond to locate a part and make sure my older car was completely safe and road-worthy for my newly licensed teen driver! Thank you!DEAN G.
"Outstanding service" I have had both of my cars serviced here for years. Trustworthy, friendly and they fix the car right the 1st time! I highly recommend them for any make or modelMISHEL H.
"Great Customer Service" Great customer service all around. I have found my new mechanic.Jessica S.
Jessica said this business provides good service. She totaled her vehicle and this business is helping her sell parts of her vehicle. They have been helpful so far.Shawn G.
Spoke with Shawn's wife. She said her husband told her this is the only business he will take his vehicle to. He appreciates their honesty.LEE C.
"Family business - honest owners" They provide quality work at a fair price. They are honest and dependable.KENT L.
"Courteous and fair" First experience here; had an emergency. They worked us into their schedule, resolved our emergency transportation issues and completed the work on time and on estimate. Highly recommend!ERNEST G.
"It starts with the Owner, Eric" My F150 had been sitting up for 8 years needing engine replacement. They did the job. They brought my truck back to life, and it, is, tight, real tight. These guys are the best of the best.ANDREW S.
"Excellent service!" Eric did a great job of keeping me updated on my vehicles progress. He was very professional and courteous.Nathan P.
"They want to HELP you, not just take your money " Just brought my Jeep in for some A/C work. MAJOR A/C work. I had unsuccessfully attempted to fix it myself twice before and only made things worse. Ended up needing a new compressor. Eric called me and told me I could order one myself from a discount parts company I shop at and have it shipped to their shop to save some part markup cost. They also did some battery maintenance for free because the battery was acting up while it was there. Just overall a fantastic shop. Great customer service, quality work and a desire to truly help their customers.Dennis S.
Dennis said it was excellent and the price was reasonable. He will be taking his vehicle back on the first of next month. This business does the job efficiently and the customer service was excellent.Courtney B.
Courtney said this business provided great service.PATTIE S.
"spur of the moment help" Out on errands and my truck wouldn't start. Got jumped and was followed to McCullough where they changed out my old battery without having to wait. Always accomodating. Quality help!LAURIE M.
"These guys are honest." I am currently bringing my 4th car to McCullough Auto Care. These guys are honest, which means so much to a single female. If I need a ride to work they always try to work with my situation.Lily L.
Spoke with Mike. He said the business was quick to get the job done. They had straight forward answers and very friendly people.Larry R.
Larry said this business' service is good.Jane L.
Jane said this business is the best. They are reliable and honest.ELEANOR B.
"Always great service" I have been using McCullough Auto Care for many years and always get great service there. They really look after me and my car.KENT C.
"Great service" As usual courteous and prompt service.LAURA S.
"Excellent Service" Excellent service, as usual!Johnathan D.
Johnathan said it was an excellent service, he was prompt, it was straight to the point and they did the work as supposed to. They handled the issue and took care of the problem effectively. INDERA S.
"Quick estimate, response and price" Friendly service and people. Dwight R.
Dwight said this business took too long with his vehicle. He brought the vehicle in at 8 am and the service was done at 6 pm. Eric provided excellent customer service.Phillip R.
Phillip said he received good service.Colin M.
Colin said they are very good and honest at this business. The prices are good and they did a good job.Randy S.
Randy said this business charged him some kind of disposal fee, which he thought was bogus.
Eric M. at McCullough Auto Care & Towing responded
Randy, Thank you for letting us repair your vehicle. I apologize for the erroneous charge. Due to the nature of your repair, it should have been deleted from your work order. It was an oversight on the service writer’s part. I have since tried to contact you to credit this charge back to you. Give me a call when you can. Thanks again, EricShuan S.
Shuan said the service at this business was pretty cool.David F.
Spoke with Sandra. She said she is a long time customer of this business and she always gets wonderful service there.LENNY S.
"Quality workmanship" Quickly diagnosed my radiator problem, got a new one and replaced it in a timely fashionALLEN S.
"Trust them!" That is the best you can say about any vendor today. Our family trusts this family business!PAIGE B.
"So thankful for quality and honest service" Thank you for making time to look at my car's alignment at the last minute. I am elated to know my car is safe to drive for many more miles. Everyone at Napa Car Care was so nice - like family.Taylor V.
Taylor said they have really good customer service and everything was done right. They got it done when they told him.Nancy M.
Nancy said this business could not be any better. She could not ask for anything better. They do everything she asks. They are fast and they let her know what is going on with her vehicle.Frans C.
SHELLEY M.
"Very personable and trustworthy" They fit me in at the last minute to fix my tire. Eric ordered a tire that he knew fit my car as we thought it might need to be replaced. Saved me a great deal of time and I was out of there in less than an hour.PATTIE S.
"Good work again! " As usual, quick appropriate repair done on my husbands truck. Clients for over 20 years!Vishal K.
"Staff" would like to come back again.DON R.
"Always Professional Work" I have been going here for over 10 years. The owners are great to work with and handle service very professionally. Very good for those hard to figure out problems. Better than a dealership.JEFF S.
"The staff is awesome !!!!" Again I was pleased with the work that the mechanics did on my truck, and my truck ride so much better with the tire balanced. ..thanks again McCullough auto care.Ginny F.
"you care" work in progress.BILL W.
"Always outstanding work" Brian was very helpful, professional, and thorough. He was commited to make sure that the job was done right. I trust him completely.Moiz J.
Moiz said the only thing he did not like was the price, it was too expensive. Everything else was good.Philip C.
"They stand behind their work" After they replaced my timing belt, I began to hear an obscure noise. When I took it back, they meticulously tracked down the noise one part at a time and eventually identified the defective part, which they replaced at no additional cost. I trust them completely.KIM C.
"Great Service" Wonderful service at a fair price and very friendly staff.STACY S.
"Efficient and Honest" I keep going back to McCullough because they do the repairs right the firs time, they don't try to up-sell you or tell you additional items need to be completed and the people are just nice. I would recommend McCullough to anyone.Allie E.
Allie said she has been going to this business for a long time and they are very helpful. Eric does an awesome job. When she brings her vehicle in for service the night before, they make certain that she gets her vehicle the next day because they know she has a job that requires her to use her vehicle.Sid G.
Sid said they did a good job.Nathaniel S.
Nathaniel said he had no issues. They were up front and finished the job quickly.Darrell D.
Darrell said he was satisfied. They were on time and completed as requested. There was nothing missing. They returned the tire lug nut adapter. They conveniently left it on the seat.BILL W.
"Great service!" McCullough's did a thorough assessment of what was wrong with our car. The car was fixed and ready to pick up the next afternoon.Vincent B.
Vincent said this business is exactly what he expects from a service provider.PAUL RICHARD H.
"Perfect As Always!" We've been coming to McCullough for over 20 years now, and they ALWAYS do a great job. Our ten year old car is now running like a dream, thanks to Brian, Eric, Rod, and Graham!! You're the BEST!!Alex B.
Alex said this business was very friendly. The work was fast and they were convenient because he was able to drop off his vehicle the night before. Overall, this business was very easy.PENNY C.
"The best auto-care place in Atlanta" As always, McCullough's is great -- friendly staff, knowledgeable, efficient and completes the work in record time.ROB B.
"Outstanding service!" Had a used vehicle I was interested in. Called mid-afternoon on Saturday and they were able to inspect the vehicle and point out a few relatively minor deferred maintenance items on an otherwise great SUV. Took it back to the dealer and saved several hundred dollars on the final negotiated purchase price. They've always done great work on my vehicles for the past 15-20 years and I trust them. Thanks!MELISSA Z.
"Still awesome..." I had McCullough take care of my Wrangler back in 2000 and since moving to this side of town again, I found that their service is still impeccable for my Grand Cherokee! Love that it's family owned and the prices are very reasonable. Thanks Eric!IRIS T.
"congeniality of employees" Eric was recommended by a friend as being honest and fair. He certainly instilled confidence and I will be using the shop again whenever my car needs service.TOM S.
"Always courteous, competent, and trustworthy!" I was pleased that they took the time to show me the status of an item of potential concern that we are monitoring, but did not try to sell me an expensive repair that is not needed at this time. I trust them!REID R.
"Attention to detail. Amazing staff" My only regret is that I haven't been taking my Xterra here longer. Fantastic staff, great people. Honest.JEFF S.
"The staff is awesome !!!!" I was told by another shop that my truck needed four 02 sensors. I talked to Eric and he said "who told u that u needed four sensors" ??? Bring your vehicle over here and let me look at it. Well after he looked at it, he fixed the problem and found another one I need to attend too. Im here to say this staff is a bunch of great honest guys, whom I will recommend to anyone who has car trouble, this is the team. Oh and on 05/22/15 my truck is back for the work recommended by my mechanic who I only let work on my truckLUKE T.
"Great customer service!" McCullough did a great job of guiding me through my emissions testing process and made some helpful suggestions regarding other repairs.MARCELO A.
"Communication, thouroughness" Great customer service. My car overheated on my way home from work around 6:30 PM (30 min. after closing time), I pulled up thinking I was going to call next morning, but they were locking the doors to leave and still took me in and started the process right away. Then, they called me at least twice a day to update me on the status of the repair. Great guys.REESE V.
"Fast, Simple, and Extremely Knowledgeable" I just recently moved to Marietta so I had not found an Auto Shop to call "home" yet. After my experience with McCullough, they definitely have earned my repeat business, providing me with top-notch car-care and amazing customer service. The only reason I give it 4 Stars rather than 5 is becasue my car was slightly stained with the smell of smoke for a few days afterwards, but that goes away. I highly recommend McCullough!ELIZABETH G.
"expertise of the staff" Trustworthy work and friendly staff. Service could be faster and prices lower.Jennifer M.
Jennifer said the service was fast and good.David L.
David said everything with this business went great.Robert M.
Robert said the business did what they said they were going to do.MICHAEL L.
"The people and honesty" This is a comfortable, trustworthy place.JANET L.
"Great Service" The folks at McCullough are always friendly and helpful and you know they are giving you honest and superior service.Ardith K.
Ardith said this business got her vehicle in promptly and they are honest. The employees were courteous, kind and they gave her a ride.Steven G.
Steven said this business provided fast and good service.Emily L.
"Amazing Customer Service" Everyone at McCullough Auto is extremely kind and welcoming. I worked specifically with Brian and he was such a joy. He made the process of fixing my car easy and stress-free, which is exactly the way it should be. I highly recommend this company and will most definitely be using them in the future. JOHN R.
"knowledgeable and honest at a fair price" Had a significant amount of work done on an older vehicle and Eric was great at working through what was needed versus what was not..would not go anywhere else.MARCIA L.
"Trustworthy Auro Care" I've had my 98 BMW repaired at McCullough Auto three times now and there is nowhere I trust more to provide honest, quality repairs. They always have me in and out and the repair costs are always what they said it would be. McCullough has made the unexpected repairs to my car less painful to swallow by being a shop I can count on.Emily M.
Emily said the business did a good job, the staff was personable, and they provide good service.JOHN J D.
"Always meeting my automotive needs" Thanks again...for helping me keep my automobiles running & on the road. I love my vehicles & y'all have helped me keep them for years & years.BARBARA M.
"courtesy, timeliness and trustworthy" i think the title says it all. Very important for me to have reliable transportation and they provide it.Kristin Z.
Kristin said this business got the service done quickly and they were really nice.Adam S.
"Reliable and honest " Easy to work with, reliable, and honest.MELISSA W.
"friendly and efficient" very friendly, and efficient. car was finished on time except for one minor detail that was not on work order but that was taken right thenKATIE H.
"Professional and Courteous " As always everyone is professional and courteous. I wouldn't trust my car to anyone else!Ginny F.
"You guys are awesome!" Jeep's running great - thank youSUSAN F.
"Honest" I am so glad I found this shop. They are the most honest group I have ever found!!VAN H.
"another great visit" Have been going here for about 10 years. Always have had great friendly service at a reasonable price.Camille B.
Camille said this business has great service and they did a good job on her vehicle.PATTIE S.
"Quality of Service" Reliable and always prompt with service/repairs.ELEANOR B.
"Battery Replacement" My battery suddenly died, don't they always ? After a boost, I went straight to McCullough to have it replaced. They did it quickly and with their always great service,Doris H.
Doris said this business did a good job.Kelly D.
Kelly said she was satisfied with the service she received.ZACH M.
"Too expensive" Granted I should have asked the price ahead of time, but I was very surprised when I was charged $62 for an oil change. I realize synthetic oil is more expensive, but I have never paid more than $35 prior to this. Also I don't think it was related to any work done on my car, but my vehicle did started having major problems immediately following my visit to here. Why was this not noticed and diagnosed during the check up? I wanted to give this place a shot, but I likely will be taking my business elsewhere going forward.
Eric M. at McCullough Auto Care & Towing responded
Zach, Thank you for our conversation the other day so that we could clarify any misunderstandings. As we discussed, our synthetic oil change, like all other shops, is more expensive – typically around $50.00. The only difference with your total was that there were some fluids that your vehicle also required. Per our discussion, the problems you experienced during the weekend following your servicing were tune up issues that the dealership confirmed were not related to our services. Thank you for coming to see us again, since it had been a couple of years since your last visit. We look forward to serving you in the future.Ken S.
Ken said this business got him in and out quickly. They did their job and they did everything they needed to do.Kevin P.
"The service" So far so goodJim G.
Jim said he thinks they fixed the vehicle, but he is bringing it back one more time to have it checked.Thomas H.
Thomas said the business was very helpful.DAVID S.
"Attention to customer needs" They make every customer feel like family, and go the extra step to meet whatever your needs or circumstances might require.SANFORD C.
"Professionalism & Courtesy" The whole process from bringing in the car till picking it up was terrific.Rosa B.
Rosa said the business does very good service. Everything was fine.Jose R.
Jose said the business provided okay service on his vehicle.ANGIE R.
"I'm very pleased" They make maintaining my Lexus easy and affordable.Kimberly T.
Kimberly said the business was good.Jane L.
Jane said everything the business does is always right. She would recommend anyone to this business because they are honest and they pay attention to detail. They are the best.Clay S.
Clay said the people at the business were very friendly, courteous, and they did the job quickly.Stephen Y.
"Friendly customer care" The service advisors in the reception area are all very friendly and truly customer oriented . They give honest answers to your questions.GARY S.
"car was ready when promised. good price" friendly staffDEAN G.
"Always great service" I highly recommend mcCullough auto care for any of your cars. Always professional, responsive and accurate. I trust both of my cars to them for years.Chris C.
Chris said this business provided him with top notch service. Everything went pretty well. He said he felt it was a little expensive for a clutch repair.Nairi B.
Nairi said the business always kept her updated about the progress of her vehicle. She has no complaints.ROBERT D.
"Timely and Honest Service" They have taken good care of my Jeep, now with over 200,000 miles. Routine service as well as the occasional repair is always done at a reasonable price.ADELE C.
"Excellent service" As always, excellent customer service and car service. LAMAR H.
"Nice staff. Professional" I had a leak in my tire. They resolved the issue(or so we thought). The tire continued to leak. And I continued to take it back. They were happy to help resolve the issue. 3rd times a charmMary M.
Mary said she has been to the business before and feels she can trust them.KATE W.
"Trustworthy" Always kind and friendly. I really trust the repair and service recommendations made. Everything is always explained well and choices are given.Sherry B.
"Headlight Replacement" Reliable ServiceNick D.
"Awesome job" Accurate time estimate, free shuttle, reasonable prices, and most importantly they did a good job!LARRY K.
"You guys are good!" I had 4 tires replaced on my older car. Your prices were competitive. The work was completed at the estimated time. Your people are personable and friendly. Its great to walk into any business and the people there great you by name!Larry L.
Larry said they provide a professional service. They did a good job at staying in touch with him and provided good prices.Charles G.
"great service" great service, good priceERIC K.
" Great" Fast and well doneJOE N.
"Great service" I have been going here for a year now and the work is great. One of the guys up front, Eric, is great. Very honest and extremely fair.SHARON K.
"Great service as always." These guys know vehicles and are so dependable!ERNEST F.
"consitent quality with personal service" Ihave been a customer at McCullough for over ten years and have been consistently very satisfied with the quality and cost of the services.Maria M.
Maria said this business knows her face and name, and they stand behind their work if anything goes wrong with her service.Steve C.
Spoke with Cindy. She said they have used them for years. She stated she feels comfortable with this business and they did a great job.Matt D.
Matt said they did a good job.Suzanne F.
Suzanne said the service was very good.PEGGY S.
"Excellent Service " I had my car serviced on Friday Jan 2, 2014. The service was excellent and was cheaper than the place I had been taking my car in for service before. I would highly recommend McCullough Auto Care & Towing.Wynn M.
Spoke with Trisha. She said they are the best, they communicate well, and they are responsible.Ashley M.
Ashley said they were able to pick her up and drop her off at work. They fixed her vehicle in a reasonable amount of time.Katherine D.
Spoke with Anne. She said their whole family goes there. They are wonderful.KATHE M.
"The Best" I have recommended your company because of your service for the car but especially accommedating me . Your the best!!MARY E D.
"Auto repair" I was very pleased with the service and treatment received at my recent visit.Rebecca B.
Rebecca said she is very happy with the service at this business.CHARLES B.
"what the hell do i need a title for? ..lol" good honest friendly well-meaning people. yes, some $ bits seem a bit high, but overall, service vs $, i trust them. business is business. HOLLEY S.
"Always helpful" Thanks for always being helpful and thorough. Would recommend!Keri A.
Keri said she thinks the business is great.Norm H.
Norm said this business is wonderful and all his business will go to them. The customer service is outstanding and they go out of their way for all their customers.Edgar B.
Edgar said this business did exactly what they said they would and everything was great. He is thankful towards them for the service they provided.Edgar B.
Edgar said this business did exactly what they said they would and everything was great. He is thankful towards them for the service they provided.Armando C.
Armando said the business really helped him out and listened to what he needed.ED B.
"Great service" Always friendly team of people working in the shop. I like that they explain what is being done and give you accurate estimates on the work that needs to be done and the amount of time it will take.LARRY K.
"Great Job - On Time" The people are knowledgeable, friendly, and give accurate estimates of cost and time. What more can you ask for>COURTNEY W.
"Great, personal service" I was referred to McCullough Auto by a regular visitor. I sincerely appreciated the personal service and attention that Eric gave to my vehicle and situation. I will be returning!JOSEPH C.
"Reasonable and knowledgable " I bring both my vehicles here. They do good work and stand behind it too. No hassle and direct to the point.PAUL RICHARD H.
"Perfect, As Always!" McCullough is the best, period!Eddy D.
Eddie said he really appreciated the service at this business.Pravegn S.
Pravegn said he received good service. He was told everything that was wrong with his vehicle, which he had not paid attention to, and they helped him fix it.Gregory W.
Gregory said this business provides fine service.MARC M.
"Fixed" After much diligence, investigation and persistence - the air conditioning in my 1993 Mercedes 300 SE is fixed.GALE S.
"Great Service" As always, great service and the only place I would take my car to for work or repair.ALLEN S.
"5" The team is greatERIC K.
"Great service!" They not only fixed my truck while I was on vacation, but they also took it to the dealer to have a recall item fixed. Great job!SARALYN W.
"so informative" GreatJAN S. M.
"The Best" Eric has been my service manager for years. He goes the extra step to make sure things are done right and the customer is happy.Nesha S.
Nesha said her overall experience at this business was good.Lesley T.
Lesley said they were good and finished her vehicle on time.Jose H.
Jose said they did a good job.Sherri K.
Sherri said they did a great job, and very economically.Michelle R.
"fast and nice!" Thought my day was ruined with my flat on 285, then these great folks replaced it quickly and with a smile! So glad I found them!Geoffrey D.
Geoffrey said they do a good job.Thomas H.
Thomas said they are professional and he enjoys going there.John M.
John said they did not give up on fixing his vehicle and charged him a reasonable price.Kayla W.
Kayla said they were quick and efficient. They found the problem fast and were very accommodating.PATTIE S.
"Good mechanics " Always helpful, courteous staff. Job done in a timely fashion.ELEANOR B.
"Terrific Service" The staff at McCullough's really look after me. They are efficient and friendly, take extra care to be sure you are pleased.PAUL RICHARD H.
"The Best!" We've been coming to McCullough for over 20 years. They continue to be the best in every way....experience, care, and great customer service!Seymour C.
Seymour said the business took care of the vehicle.Scott M.
Scott said this business was friendly and helpful. They did a good job. Mark M.
Mark said they were very knowledgeable. They underestimated how long it would take to get the part, so his vehicle was delayed 1.5 hours. The quality of work was perfect. They should overestimate the time needed. He would return, but will have a ride next time.
McCullough Auto Care & Towing responded:
Because of the age of your vehicle, the part required for your repair was not available at the closest location of our supplier. We did send one of our employees to the distribution center to pick up the part (instead of waiting for it to be delivered), but when he arrived he unexpectedly had to wait for the order to be filled. In order to prevent situations like this, calling ahead can help. If we know what part is required, it can be ordered ahead so that it's already here when a customer arrives. We always try to estimate the most accurate time, and we would not want to overestimate delivery times unnecessarily. We do apologize for your wait time during your recent visit.Courtney B.
Courtney said the customer service at this business was good and quick.Eric B.
Eric said the service provided by the business was good and the cost was reasonable.LARRY K.
"So Far So Good" Don't know if the problem has been solved as yet since it was a issue with the battery dying on an ongoing basis. Will know if the problem was corrected over time. The personnel I worked with at McCullough were friendly and courteous. I have used them numerous times over the years and have found them to be excellent to work with.Meaghan C.
"fantastic customer service! " A co-worker of mine recommended I take my car in here as I just moved to the area. I was blown away by their customer service and the amount of time they spent with me explaining what was going wrong and what they needed to do to fix it.CHRISTINA G.
"Great customer service" Great customer service!Stewart J.
Stewart said he has been a customer for many years and likes the thoroughness of the service.Robert B.
Robert said that they charged him for an item that should have been included with the oil change.
Eric M. at McCullough Auto Care & Towing responded
Mr. Betts was charged for coolant and washer fluid. While some shops inflate the price of their oil change to provide customers with "free" items such as topping off fluids, I can assure you, we are more concerned with charging a fair price for all services provided. We will always stand by our belief that if you don't need it, you won't be charged for it!Sarah S.
Sarah said she was very pleased with the service provided.David A.
David said he goes into this facility all the time and he really appreciates the fact that he never has to return to resolve any problems. They also get the work done in a timely manner.Robert C.
Robert said he had absolute confidence that this facility would get the job done. They stand behind their work, and in what they do. They are very convenient for him.KEN B.
"Honest, friendly and efficient." See above.DOYAL R.
"good mechanics and honest people" as long as I feel like y'all are reliable and honest people I would let McCullough Auto work on my car and I like the people there.. So far. LAVERN P.
"Honest, dependable, respectful! " They educate you about your vehicle and the customer service is great!!ROBERT D.
"Honest Auto Repair" Professional honest service at a reasonable price.Stephani D.
"Amazing service! Extremely warm and personable staff" I love bringing my car to McCullough! The owners are so kind and have made me feel like I'm getting the best service possible. Being a girl, it can be intimidating to walk into an auto care shop, but the McCullough staff makes it so easy! Thanks again! PRISCILLA P.
"Pleased" I was pleased with my experience.Rich H.
Rich said the guys at this facility are excellent.Scott S.
Scott said he liked his recent service experience.Cam C.
Cam said he feels like they put him first. They treat him like a friend.Chandra M.
Chandra said the service provided by the business was very good.Cathy W.
Cathy said she was happy with the service at this business. They consistently have excellent customer service.Scott G.
Scott said the service was good.Alex M.
Alex said they were really nice and took care of her vehicle. They answered her issues and did very well.READ Z.
"Outstanding service at a great price" Will recommend and return with my other vehiclesAdam S.
Adam said they were very personable and had good service. They were unlike other businesses which try to upsell and tell him what is wrong. ERIC K.
"Fixed my breaks" Fixed my breaks, good job!MARCY S.
"I think they are honest." They seem to care about you and their work.They do a good job . Davida P.
"helpful" I came and they were very attentive.JIM B.
"Satisfied with the Service" McCullough came through on time and on budget with the front end repair work. No surprises and done when they said. And they left no grease marks on the vehicle which is a pet peeve that happens when getting the vehicle serviced.BONNIE P.
"Auto Repair and Maintenance" Professional, efficient, fair and trustworthy!CHRISTA B.
"Cannot be beat!" McCullough was referred to my by my sister several months ago and they are THE best! They have taken such great care of me every visit. Their staff is honest and do a really great job as well as quick service. I always feel like I am being taken care of and they exceed my expectations every time! I am so glad I found them to maintain my vehicles!!!John G.
John said everything was good.Stan R.
Stan said he had a problem with the power steering went out. They did fix the problem.SHARON C.
"Auto Care you can REALLY trust!" I have been with McCullough for over 10 years and have not desire to go elsewhere. They excel at Customer Service and I am always comfortable when they recommend repair/maintenance for my car.Sean C.
Sean said this business fixed his vehicle.Will G.
Will said he bought a battery there and it works. PRISCILLA P.
"Customer service" I appreciate Eric calling me personally and has caused me to rethink my last experience.
Original Review: "one was not so pleasant" The first time I came in there was one person that was a little rude. I was suppose to be called to come and get my car, but I had to just come on my own without a call and my car was ready plus I don't like the tactic of fear that was used to get me to make a decision. I am a woman but not an unintelligent one and that doesn't work with me.
Eric M. at McCullough Auto Care & Towing responded
As we spoke on the phone earlier this week - just wanted to touch base with you again to apologize in regards to the discussion of the work needed on the vehicle. I was concerned about your safety with regards to the wheel bearing that, in my opinion, was unsafe. Again, I am sorry if anyone in my organization was less than professional. It is always our intention to serve all customers as best we can. If I may ever be of service to you, please let me know. Thanks, EricJeremy H.
Jeremy said the work was done in a timely manner and it was done right.Prem K.
Prem said the price was reasonable.VICKEY B.
"Always Great" Just the best in honesty and professionalism. I trust them.Alfred E.
Alfred said they have reasonable prices.GARY S.
"excellent" excellent. honest. fair price. car was ready when promised. Ajit V.
Ajit said there is still issues with his vehicle and the problem is still there. The reason he wouldn't recommend this business is because the problem is still there.
Eric M. at McCullough Auto Care & Towing responded
Mr. Venugo, you came to us for an inspection to identify what may needed to be repaired on your vehicle. When we identified the necessary repairs, you chose not to have any of the work performed at that time. While I understand your frustration that problems still exist, please keep in mind it was your choice to only identify, not to repair the issues. We will gladly assist with any repairs you wish us to perform. Please let us know.LESLIE H.
"Best in the business" These guys know what they are doing, are honest, reliable and trustworthy. A very customer-friendly place to do business.John C.
John said this business is honest.James O.
James said this business is always courteous and takes care of his vehicle. PETER P.
"thorough, fair, congenial" high efficiency, a little slow when busy, very professional and friendlyTAMI C.
"Tami Crewdson" McCullough is quite simply the best auto shop anywhere. They are reasonably priced, professional, and they provide incredible customer service.JERRY A.
"Axle / Mount repair" Everything's running normal ; appreciate the quick service...thanks,Jerry.David C.
David said they did a good job.Joshua D.
Joshua said this business has good service, a nice atmosphere, and did not overcharge him.SIBONEE L.
"Great customer service!" Eric made sure that my car was in good condition before I purchased it. I am very thankful that he squeezed me in his busy day to look at my car! Thank you!PAUL RICHARD H.
"The Best" As always, McCullough did a great job!Adam B.
Adam said the service provided by the facility was good. The staff was very knowledgeable.Natalie E.
Natalie said they were very fast. The staff was nice and she really appreciates how they answered all of her questions.Imani H.
Imani said that she was there from 7am till 12pm. The business failed to fix her front light like they were supposed to do.
Eric M. at McCullough Auto Care & Towing responded
Ms Hopkin, we are sorry it took longer than normal to repair your vehicle. Unfortunately the parts delivery was delayed which caused the timing issue. Since then, I believe Rod has contacted you while you were out of town to discuss replacement of the headlight at your convenience. It should be a speedy repair and we would love to help you. If it was overlooked on our part, I sincerely apologize. Thank you, Eric.June C.
"Brian and Graham made service easy" Brought in car for what I thought might be a "big" problem. Turned out they were able to fix it for alot less.RICHARD B C.
"Great service and easy to work with." Good job.Richard H.
Richard said they did a good job.DEANNA P.
"The best!!" Always great service!I have a 2003 Honda Accord and it still incredibly well thanks to McCollough!Eleanor D.
"Friendly and Honest" They fixed my car and diagnosed things that would need attention in the future so that I can be financially prepared.ALLEN S.
"The family of brothers" Have complete confidence in their rexommednationsAlex V.
Alex said she has gotten good service each time she has used this business.Mosi G.
Mosi said the service was really good. She appreciated that they didn't try to pull the wool over her eyes.Tony M.
Tony said they did the work as committed. There have not been any issues. They did a good job.Elizabeth W.
Elizabeth said the personnel were very professional and courteous, and they did a great job.Lee S.
Lee said he has been going to this business for over 20 years. Teaira W.
Teaira said the facility helped her with the services for which she brought her vehicle in and everything was good. She is still hearing the noise when she backs up her vehicle but the person at the facility, who worked with her, said he could not hear anything at all.Sarah S.
Sarah said she has used them for a long time and will continue to use them. They are very efficient.DONNA F.
"The Best Service " Am I so Lucky to have the best guys taking care of my 1999 Toyota !!! See you soon for a new ignition switch.........KERI A.
"I trust them" Always a great experience. The people are terrific and its so nice having auto mechanics that I trust.Erwin F.
Erwin said they were good and his vehicle was on time.CAROL D.
"The McCollough brothers!" They treated me wonderfully and worked with me in extending my payment! This enabled me to get everything done. I wholeheartedly recommend this auto shop.Linda B.
"Woman friendly" As a woman, going to a McCullough is a relief! I know they will take care of my car and not take advantage of me.JEREMY A.
"Great service!!!" I am a local Firefighter and I absolutely love the service I get from Gram over at McCullough! All the guys are great and always willing to help. I would highly recommend them to anyone in need of a HONEST mechanic!!!! ?????JESSIE M.
"Fast, honest service" My repairs were completed as promised. I trust the recommendations.Tamara S.
Tamara said the customer service is always good, they know who she is and they do not try to cheat people.Lawrence S.
Lawrence said the pricing was kind of high but everyone was kind and the service was great.Geoffrey D.
Geoffrey said this business does the job right in a timely manner. Joe F.
Joe said the service was good.RAY H.
"These guys rule!!!!" Killer customer service, honest prices, solid work, no BS!!!! I have been a customer for about two years, and I make the drive from downtown because it's hard to find an amazing mechanic, but it's even harder to find an honest one. And with McCullough, you can't go wrong.Elvin L.
Elvin said they did a good job.Jeremy A.
Jeremy said they were awesome.ANDREW H.
"Solid all around shop" They diagnosed the problem and resolved is fast and effectively for a good price. Sounds like a line from a commercial but I really couldn't have asked more from a local shop.Courtney T.
Courtney said she is pleased with the service provided by the business.Tom S.
Tom said he was entirely satisfied with this business and he was very impressed. This was a new service relationship and he was not necessarily expecting good results because people sometimes get ripped off by similar businesses, but he was very pleased that everything they told him was true.GEORGE C.
"Old reliable" I wish all businesses were as reliable as McCullough Auto Care.Sherry B.
"Accomodating" McCullough is always so professional and accomodatingMICHEAL A.
"the people and the service." Always the place to go.John H.
John said the service was quick and easy.Pauline Z.
"Friendly, professional and helpful" The place to go to feel like they are looking out for you and getting the job done.Mike R.
Mike said he was pleased with the service at this business. Jim L.
Jim said the service was great and they did a great job.Carlos R.
Carlos said everything went very well.Elizabeth C.
Elizabeth said they are as pleasant as punch. The vehicle was towed in. The driver was so polite. He got out and extended his arm to help her get up in the truck. This is the only business that has worked on the vehicle.Linda B.
"helpful as always" So nice as a woman to have a place to take my car and feel good about not being taken advantage of.DAVID S.
"accommodating, respectful, friendly" Always manage to accommodate customer's needs or situation. Above and beyond the service repair of their vechicle, which is also done well.MARCY S.
"The people seem honest and nice." It is a friendly and as far as I can't tell honest place to have your car fixed. I am always skeptical about what they say I need for my car. It is such a blind item. But they seem very knowledgable.THOMAS W.
"great attitude and service orientation" fantastic serviceRickey W.
Rickey said he really appreciates how they took care of his vehicle.Ingrid S.
Ingrid said they picked her up and dropped her off. They didn't offer to perform an oil change or rotate the tires.ROD SR. M.
"Great Service" All of the staff are well trained and give their full attention to my car repairsJane L.
Jane said this business is polite, pleasant and great.Barbara R.
Barbara said this business is very friendly. They are up front about the cost and they were accommodating enough to give her a ride.Rachel C.
Rachel said she was satisfied with their honesty and availability. She was very happy with the service. They were able to quickly identify the problem with an oil leak and knocking sound. They suggested she replace her vehicle. They had good online recommendations. When she gets another vehicle, she will bring it to this business.Joan H.
Joan said this business did what needed to be done as quick as possible. She lives 3.5 hours away and was just in the area at the time.Priscilla C.
Priscilla said she has some great mechanics. She trusts them completely and she is very happy with this business. They have always taken care of her. She found this business in the yellow pages and likes that it is family owned.Felice C.
Felice said she really appreciates how they dropped her off at work and called her when her vehicle was ready.Kuda M.
Kuda said the service was excellent.Nicole R.
Nicole said overall it was a great service because the business was very quick. They were nice, helpful and knowledgeable.LYNNE D.
"Trust and Personal Care!" Thanks to McCullough for taking on a project that the dealership said would take over $1300 to fix! We're happy with the outcome and going back for some new tires next week. Wish they were down the street but their service in helping us get there and to work was admirable. Love going to a place where they know my name and my car!GWENDOLYN B.
"They didn't stop 'til they got it right for me. " I worked with Eric. I was about to make a 500 mi drive in my 15 yr old car. I had oil leaks I did not intend to fix cause I had ”fixed” it before. The technician found the REAL problem and REALLY fixed it! I made the trip without a hitch.George C.
"very satisfied" Old Blue is running better than it has in several years. Great job.GEORGE C.
"very satisfied" very satisfiedGALE S.
"Great Service" With over a decade with this company, I wouldn't take my car anywhere else.CHRISTINE S.
"excellent service" I just take my car to McCullough when I need an oil change and just let them check things out. I trust the 100% I have them do whatever they say I need.Brandon R.
Brandon said they really took care of him at this business.Brent E.
Brent said this business is flexible. They took his vehicle in on short notice, got it ready on the same day, and called his in-laws to let them know it was ready. He had a very positive experience with them. MARCY S.
"we had a good experience. There was just a bit of miscommunication. My daughter took her car in and they didn't do all that I had thought they were going to do. So I have to go back and have the rest done." What they have done so far has been very good.KEN B.
"5" Car runs great and appreciate the quick svc., but please continue to give Grahame the devil at every opportunity. I really makes me happy. Ken BermanAlec M.
Alec said this business gave him a ride home.Mario M.
Mario said they were very fast. He has already recommended this business to others.Bryan B.
Bryan said this business did a thorough job on his inspection and they were helpful. He had a really good experience.Junior M.
Junior said they did a good job at this business. PATTIE S.
"auto repair" Has been our mechanic for over 20 years. Brake check fine, filter andoil change done as requestedHunter P.
Hunter said this business provides quick service and good customer service. He would definitely recommend them to others.KERI A.
"As always, many years great on time service by wonderful people. Thanks Bob & Keri Allen " 5+ StarsSUZANNE B.
"Thanks!" Did a great job following up when my teenage daughter had car problems and was crying on the side of the road.DAVID A.
"Excellent Honest Mechanics - Rare Find" I have been using McCullough for almost 15 years. They are honest and excellent - not easy to find today.Tanya B.
"A star studded family, friendly Auto Care" I was very pleased with the staff and as a female I trust them highly with my car needs ,they were freiedly and very attentive to my needs.I highly recommend them!VICKEY B.
"I can TRUST them!" They are professional, friendly, and most of all I can trust them with my car.THOMAS W.
"Honest, dependable service" They are the best of the best.KAYCE L.
"Happy Repeat Customer" I always love taking my car to McCullough because they trat their customers like family and I know my car is in great hands. Being a 27 yr old female, I'm usually pretty skeptical of mechanics. These guys are super friendly and deliver awesome customer care because they follow up with me regarding any issues they find, give a reasonable cost estimate, and let me know if certain services can wait. I'm definitely going to continue taking my car to them!WILLIAM S.
"Hi" Recent staff changes have really resulted in a significant improvement in service and reliability.BURAK I.
"Honest and Professional"Sarah S.
Sarah said she was very pleased with the service she received at the business. Kaushal P.
Kaushal said he took his vehicle to this business for a diagnosis. He asked them on two occasions to give him an estimate before they did anything to his vehicle. They fixed his vehicle without giving him the estimate and this made him angry.
Eric M. at McCullough Auto Care & Towing responded
Mr. Parekh, I am surprised that you were angered by your last service visit. You brought your vehicle in for a pre-trip inspection, at which time we performed a full inspection of the vehicle. I discussed with you my findings. The car overall was in very good shape, considering it's mileage. We topped off your fluids and replaced a bad bulb, both of which you agreed to have done. The minimin labor charge for any inspection performed is $47.50, and your bill was approximately $60.Angel C.
Angel said they were very knowledgeable, friendly and accommodating. Overall, they were outstanding and great people to work with.Carol D.
Carol said this business was very good. They were very prompt and very polite. All was good. She would definitely recommend them to others.Shawn G.
Spoke with Shawn's wife. She said her husband told her the mechanics at this business are the most trustworthy in Atlanta. He loves this business and brings all of their vehicles to them for service.Quanzail S.
Quanzail said he had been told the cost for a diagnostic was very competitive for the area and it would be included in the cost of the service. The cost of the diagnostic was $200, which is more than other businesses charged for the test. He would not recommend this business based on the cost of the diagnostic.
Eric M. at McCullough Auto Care & Towing responded
I apologize for your dissatisfaction with the diagnostic charge for your vehicle. You were charged for $142.50 for 1½ hours of labor to diagnose and repair the electrical issue your vehicle was experiencing. This charge is the same as what I explained to you when we spoke on the phone. Please let me know if there is anything more I can do to further explain the charges if you still do not understand them. My goal is to always be sure that my customers understand what they're being charged for. Sherry B.
"Professional" Good job! Professional, friendly.DIANA B.
"Honest and Dependable" I've been a customer for for many years and I would not do business any place else. Eric and the team work hard to make customer service a priority. I have never left there feeling unhappy about my service issues. They have always resloved my car issues during each visit. I always recommend them, and will never visit the car dealership as long they are in business.PAUL RICHARD H.
"The Best" Customer care that's fast & trustworthy. It's the reason we've been clients for over 20 years!Kimberly L.
Kimberly said this business did a good job. They were thorough. They kept her informed.KRIS H.
"Good work, good communication" My mother uses these guys exclusively. I've taken my car there for a few repairs. It wasn't cheap, but it was fast and the problems did not reappear.LARRY K.
"Excellent Service" Completed the job on time and gave me confidence that it was done correctly.DEANNA P.
"Best car repair and maintenance around!" They always tell me my 2003 Honda Accord is in great shape but it's partially because of how great of a job McCullough does. Thank you!!KEITH A.
"Honest car mechanics!" I recently had work done on our vehicles and the other day I noticed that car was shaking when I applied the brakes. So I took the car back up to the shop and the guys gave me new pads and new rotors and no charge! Wow! It would be foolish not to come back in the future for car work!! Thank you! Keith AlversonBARBARA M.
"Friendly and great service" Just know the company will do the right thing on my car. I trust them.Christian M.
Christian said his overall experience with this business was great. His first experience with them was a good one. They are near his home.Philip M.
Spoke with Louise. She said this business is efficient and polite, and has good prices.GALE S.
"Wonderful as Always" Came for an oil change and ended up getting my headlights cleaned.. WOW! An amazing difference in my night driving!Nikki B.
Nikki said this business is courteous and their prices are fair.PATTY W.
"Honest repairs!!!!!" They always give me an honest repair report and fix the problem in a timely manner.CAITLIN J.
"Great Service" VeryDiana B.
Spoke with Lynn. She said they are honest, consistent and loyal.CHRISTINE S.
"best possible service" I recently had trouble with my Camry. Called Eric and asked him his advice as to how to proceed. I then took the car to him and, as usual, McCullough gave me the best service possible. Quick, efficient, personal and reasonable. Latoia B.
Latoia said the business charged her $100 more than the price they quoted.
Eric M. at McCullough Auto Care & Towing responded
Latoia, please let me apologize again for human error when preparing your estimate. As I told you when you were here, the higher amount you were charged was solely the result of choosing an incorrect labor category which resulted in a necessary charge being left off of your estimated cost of repairs. Judith R.
Judith said everything was fine. She said they did not vacuum the carpet on the driver's side. She had to do that herself, but she was happy with the service otherwise.Federico F.
Federico said he likes the service. Tom C.
Tom said the representatives at this business did not air up his tires.
Eric M. at McCullough Auto Care & Towing responded
Tom, we apologize for the oversight. Please stop by anytime and we will take care of checking the air pressure in your tires.Kayce L.
Kayce said the business was great.PABLO S.
"Great job!" diagnosed and fixed the problem fast and efficiently for a fair priceRana P.
Rana said this business is very professional.Anastacia B.
Anastacia said she received great service, and the business was helpful and informative. Mila K.
Mila said the quality of the work was good, but the service took a little longer than she had expected. The representatives at this business were nice. This business has a lot of customers and they are busy.PAUL H.
"oil change" Friendly atmosphere, good work with explanation. Always busy but work usually completed in a timely mannerWILLIAM G G.
"the owners and the employees" always take care of the four cars i have serviced. are fair and honest.STERLING D.
"McCullough saved me money" McCullough Auto Care diagnosed an axle boot leaking on my '02 Jetta and repaired it for less than their estimate.SUZANNE B.
"Honest, respectful and thorough" Eric was excellent to work with. i felt like I was given honest and fair work and estimates. I was coming off a bad experience with a former autoshop, and very much needed an honest and accurate assessment.MARVIN S.
"Professional, honest, helpful, friendly" Professional, honest, helpful, friendlyPATTIE S.
"Been dealing with McCullough for 30 years" Shop clean, people courteous, work done as promised and on time.Rich H.
Rich said they have been outstanding.PATTY W.
"review from Patti W." Excellent service!Shurran S.
Shurran said everything at this business was good.Priya T.
Priya said everything was fixed, but the dealer quoted a cheaper price on labor. She had a bulb replaced for a headlight, and she brought the bulb, but this business got it fixed and it was done pretty fast.NADIA Q.
"Superb Customer Service - the BEST in Atlanta!" McCullough Auto is one of the most reliable and honest auto repair shops in the Atlanta Area. I received excellent service! It was prompt and accurate with follow-ups and updated pricing. I highly recommend it and will not blink an eye to another mechanic. Thanks Eric - you and your crew are awesome!! NadiaCURTIS C.
"Reliable & Trustworthy!" Been going to McCullough for over 10yrs now. These guys run a tight ship always dependable, knowledgable and most important very trustworthy. Thanks Eric Brian and the crew!Victor M.
Victor said this business was very helpful about explaining what happened to the vehicle.Jan M.
Jan said they are very considerate about the shuttle service. She appreciates that they pick her up and drop her off. Everybody is considerate, helpful, and personable to work with.Danny M.
Danny said they are a great company and they do good work. He said he is not satisfied that his check engine light has not been fixed. They are expensive, but good.JERRY A.
"My car" Thanks for the quality work !Timothy C.
Timothy said they are very good. They came highly recommended to him. He enjoyed the service.MARK D.
"Reliable" Long time customer.Suresh R.
Suresh said the service was good and he was happy with it.Emily B
Emily said they were really nice and very quick.Cheryl M.
Cheryl said she really appreciates the owner and all of his help. The price has never been higher than the quote. This business is close to her work, which makes it very convenient.SUSAN P.
"Honest, friendly , trustworthy-good work" Did a pre purchase for me on this car. Was honest about what needed to be done and whether I should purchase this car. Sherry B.
"Friendly, always available" Does a good jobLISA B.
"Always an awesome experience!!" Trustworthy, excellent service!REBECCA F.
"What great service should be..." They know what they are doing...provide sound advice and excellent service at a fair price.DEANNA P.
"They always take such good care of me and my car!" For 6 years I have been taking my 2003 Honda Accord to McCullough. My job requires lots of driving and they always ensure everything is in proper working order before putting me back on the road.Dirk W.
Dirk said the service was exceptional. They were honest and delivered when promised.Cathy W.
Cathy said this business is very knowledgeable and informativeMike K.
Mike said he trusts Graham. Graham is very transparent and explains the services being done. He is getting good service at a very fair price. He has been a customer of this business for 2 years and has been very satisfied ever since. He has already recommended others to this business.JOE P.
"Complete care service" Always thorough and reliable. Does the needed work and let's you know of any potential issues.JENTE A.
"Friendly People" It was a bit on the expensive side. My battery was already 90 bucks and then you charge an extra 35 to install it even though you were already fixing it for other problems that requires you to be close to the battery regardless. Other than that it was really friendly and great service.Edwige G.
Edwige said the business is professional, respectful, and nice. Steve B.
Steve said this business was more expensive than he was expecting.DAVID I.
"Love these people" They are the only people I trust to touch my car.DEAN G.
"always outstanding service" I would never think of bringing my car anywhere but McCullough Auto Care. Great service and honest workers. LARRY K.
"Welcoming Atmosphere" It's nice to walk into a business and the people there greet you by name. I have confidence that both the diagnosis and repair are of the highest quality to keep my aging car running at its best.Patrick D.
Patrick is a completely satisfied customer.FRANCES R.
"Great Customer Service" Thanks for the great, prompt service!JOSEPH C.
"They know their stuff" They have been servicing my vehicles for years and they go out of their way to make sure all is well.Andrew L.
Andrew said everything went great at the business, and they do good work.Al R.
Al said everything was good and they are nice people.TAYLOR P.
"Always satisfied" You won't regret taking your vehicle to the guys at McCullough Auto Care. They're honest mechanics that make you feel confident about the work they do. I highly reccomend them!CHARLES M.
"Service on 2005 CR-V" Confident that the needed service was handled properly and efficientlyJohn H.
John is a completely satisfied customer.DON R.
"Excellent Service" integrity, honesty and dependability Daniel S.
Daniel said he was happy with the service. They did a great job and the work was done quickly, but the inside of his vehicle was dirty after the service.Patrick M.
Patrick said the service was effective.David R.
"Very dependable and homest." I always get great service from McCulloughs. I trust the staff to care for my care at a reasonable price.Carrie G.
"Honest feedback, great service." Great service, we will definitely come back!JOE A.
"I trust McCullough Auto Care because I trust their honesty and excellent work" Excellent work and serviceGEORGE C.
"Professionals" 5 out of 5 says it all.JENNIFER L.
"Great Service" The customer service is superb and I feel like they aren't taking me for a ride (no pun intended)DEBBIE S.
"Five Star as always!!" The always treat me and anyone I have sent to them with top notch service. For a woman to feel comfortable with service and prices.. it is always the best!Sherry B.
"Reliable" I took my trip with my grandchildren feeling safe after my car repair!LISA B.
"Excellent as usual!!" Couldn't ask for a more honest and friendly business!! They know your name when you walk in the door! Always friendly and they do excellent workALLISON B.
"Very reliable, honest" I take both my vehicles here, if you need work done, they do a great job at a fair price and if you think something needs done they will actually tell you if you do or don't, another shop told me I needed to replace all hoses on my Honda Odyssey and they checked it out and none needed to be replaced! Trust is hard to find at auto shops but is always found here, thanks Eric!SARA L.
"Trustworthy shop!" The whole team is wonderful and extremely helpful. They fix the problem in a very reasonable time frame and explain the repairs thoroughly.GALE S.
"Fabulous service" Always prompt, great service and very clear on estimates and cost. ANDRE R.
"Customer Service Oriented" My car was completed in no time and the staff were very friendly.MARIA TERESA G.
"The BEST" I went in to get an oil change and they pulled a dent, wiped off a scrape, removed a bumper sticker and window sticker mark and told me that my break lights were out! Full service, prompt and awesome!!!George S.
George said the service at the business was good. They did exactly what they said they were going to do.PAUL W.
"Accurate and honest vehicle diagnosis " Great service.Veronica P.
Veronica said the service is always done really well. She said the people at the desk are really sweet and they have her best interest in mind.CAITLIN J.
"Quick and Easy" Napa makes it quick and easy to have your care repaired here.Steve S.
Spoke with Pam. She said this business fixes things, then fixes them again and they are real nice about it. Keith W.
Keith said he is happy with his service.James S.
James said ever since he has been going to this business, he has had nothing but good results.ALLEN S.
"The Brothers!" Probably spent more on evaluating problems on this very old car than I realized or wanted...but all is good.David D.
David said his vehicle was in and out in a reasonable amount of time. He is very satisfied with the work that they performed. CHANEL M.
"Great place.." I feel everyone us honest and helpful. MARCIA M.
"112,500 ck up" Tires weren't rotated per requirements-what else wasn't done?
Eric M. at McCullough Auto Care & Towing responded
Hey Marcia, just a quick note to let you know that your car was thoroughly inspected. The reason your tires weren't rotated is because they did not need to be rotated. As a long time customer, you know it is our practice to perform all services that are necessary -- and not those that are recommended, but not needed. Please let me know if I can help you with anything and, as always, thank you for your patronage.Chris B.
Chris is a completely satisfied customer.Melvin W.
Melvin said his experience was fine.Jim A.
Spoke with Tamara. She said her husband is always satisfied and if there is a problem, this business always takes care of it right away.SEAN T.
"Great customer service and price." Graham took care of my power steering pump and water pump. In price comparing, he told me he'd beat the dealership by at least $150... And he was right. Repairs were done in a timely fashion and customer service was impeccable. Would recommend to anyone, especially family.RICHARD B C.
"great service" Very good work. Nice people to work with.SUSAN Q.
"Excellent service " It never matters when I walk in or what the problem is .. It gets taken care of!!KURT F.
"Professional, honest, friendly, reliable. Do not find or request unneeded repairs. " ExcellentJERRY M.
"the people" very knowledgeable and explain what needs to be doneLisa V
Lisa said this business gives her no problems and always gets the repairs done in a timely manner.Jessica F.
Jessica said the service was good and quick.LISA B.
"Awesome mechanics!!" Can't ask for a better place to take your car!! They are always friendly and make you feel at home the minute you walk in the door. The work is done quickly and with very high standards!Brian P.
Brian said this business was a life saver for him. He said his vehicle was overheating due to a broken belt and they had him back on the road within an hour and a half.James S.
James said everything was painless.GALE S.
"fantastic as always" I have entrusted my cars to them for over a decade now and can't imagine using another service. They are always friendly and always explain exactly what needs work, why and let me know precisely how long it will take and how much it will cost. As a woman, I have a great deal of loyalty to this group because they never talk down to me or condescend to me or try to fob me off with higher prices or unneeded work as some places do when a woman comes into their establishment. They are always honest, helpful and do great work. Highly, highly recommend McCullough Auto.GEORGE C.
"Very satisfied" You provide competent professional service for your customers and their cars. Thanks.TAYLOR P.
"Small town feel in the big city" The guys at McCullough Auto Care are friendly, knowledgeable, and trustworthy. I always feel that my car is receiving the best possible service.WILLIAM J.
"Good and pleasant service" Informed and personable service without the "normal" for the industry unneeded up-sales.Sherry B.
"Friendly, professional" Thanks for resetting my bars and the oil changeCARRIE H.
"Great service!" These guys always go beyond what is expected. They are super nice, give it to you straight, and do whatever they can to help. Even give you a ride home if you don't have one.Erin C.
Erin said they've always been honest with her. They worked quickly to get her vehicle fixed. She likes the atmosphere and the people there.Gary C.
Gary said they went above and beyond. They were awesome.Michael W.
Michael said the staff was nice and the service was prompt. Donna M.
Donna said the business has great people, who always gives a straight answer and they were able to repair her vehicle at the last minute.Qasim A.
Qasim said that he is from out of town and just stopped at the business because he needed a quick fix. They got the job done.Joseph J.
Joseph said the service was fast and good.Josefina E.
Josefina said that the business has good service.Anita D.
Anita said she has no issues whatsoever with the business.Alex C.
Alex said they were convenient, easy, quick and she was very pleased with the service. "Great service" Worked with Graham in having my Acura TL inspected. Car was burning power steering fluid. McCullough confirmed it and informed me of a recall from the manufacturer. A+ service, would recommend auto service here to anyone!VAN H.
"nice people ,good work" take good care of your car at fair pricesCLAY H.
"Oil change" Excellent as always!KEELEY C.
"A mechanic you can trust" I am confident whenever I take my car in they will not tell me I need something I don't.JENNIFER L.
"Great Service" Feel comfortable having my car serviced and great customer service.David R.
Spoke with Jan. Jan said that she feels the representatives at this business are very competent, thorough and she trusts them. She is also grateful for their help.Steve O.
Steve said he appreciates the honesty he gets from this business.Nancy E.
Nancy said they took excellent care and it was done in a timely manner. Overall, she's satisfied.AL D.
"Proffesional folks" Once again a fine job by Eric and the whole crewSUSAN Q.
"It never matters what we need or when we need it.., this team gets it done .." My family have been coming here for more than ten years .. We always know that any problems will be taken care of ASAP and every staff member is friendly and professional .. It's rare to find a business with such an outstanding work ethicGeoffrey D.
Geoffrey said they did everything in a timely manner. They do everything like they said they would.Emily K.
Emily said the representatives at this business were very helpful and very honest. She mentioned that the turn around time for service was quick.Mimi L.
Mimi said the business is very good. They are happy sweet, nice and helpful.Brad C.
Brad said he have been to this business quite a few times and this was his first negative experience. He had to wait on a tire to come in 3 more days than expected, which was frustrating for him. He said the business usually does a great job and will continue to come to this business.Sherry B.
"Friendly, professional, qualified." Good job guys.Kelly G.
Kelly said everything was great.Anonymous
"hard workers" Got your bus done in record time. Workers are very politeDOUGLAS A K.
"Great prices great work only does work you want" I come to Erik before I go to the dealer for repairs. 8 times out of 10 McCulloch Auto saves me 30 to 50 % on repairs. It is worth your time to have a price check with Erik.ROLANDO R.
"Brake replacement and oil change " Friendly, dependable and responsible service.CHRISTINE S.
"great service as usual" The only reason I did not give it 5 stars is because someone who worked on my car must have smoked as it really smelled of cigarette when I got it and that was very unpleasant. Otherwise all the people at McCullough are the best.KATHE M.
"Honesty" I've always been well taken care of and told that I've not needed somthing instead of being taken. LARRY K. i
"Good, Friendly People" The staff took the time to explain to me what needed to be done after fully inspecting my Lexus for problems. They offered transportaton back to my home but did not require it. the car was ready when they said it would be. They worked with me to minimize my expense.Mary M.
"Quality Car Care and Personal Attention" Trusted and knowledgeable mechanics service my car for a reasonable price...it's worth the time! My family recommends this business to friends often.MARK D.
"Service" Always great experienceERIC S.
"An honest auto shop" They are honest, they do good work, and they get to know every customer. Great place and I'm glad to have found them.Ravi M.
Ravi said her experience was good. This business did an excellent job.RICHARD M.
"Thourough" Honest and thorough !RICHARD M.
"Customer care" HonestPAUL RICHARD H.
"McCullough is the BEST!" For the last 20 years my husband and I have trusted all of our cars to McCullough. They're expert mechanics, easy to deal with, and just plain good guys! Scott W.
Scott said this business did a good job, but he felt he was getting up sold.Joseph C.
Joseph said he always has a great experience at this business.Rod M.
Spoke with Roderick. He said they talked to him about the repairs. They were upfront about the prices.Madelin E.
Madelin said she was happy with the work they did.DAN P.
"Great and Timely Service" I was able to have my car diagnosed and fixed quickly so that I could be in and out and back to work.Andrew K.
Andrew said he would recommend this business to people in Sandy Springs.RICHARD M.
"Honesty " Always get a straight up assessment with all the possible options, even if it means no money for McCullough Auto care.!Dusty S.
Dusty said they did a good job.STEVE K.
"Work on 1997 Chevy Tahoe" I enjoy working with McCullough's. Customer Communication is very strong and results in building a trusting relatiionship.MARY C.
"Great Service- every time" I have been using this shop for years, Never been disappointed!James O.
James said they did a good job.KARLA G.
"Front Brake Replacement" Went out of their way to accommodate a walk-in new customer. Accomplished their work in a timely and affordable manner.SUSAN P.
"Personal service- friendly:)" As always, I trust ya' ll to do the service that is needed to keep our autos in good, safe running condition with out taking advantage of my lack of knowledge about cars!Sean T.
Sean said Graham kept him up to date regarding prices and service. He said the communication from this business is great, and he would like to thank them for their service.Brad C.
Brad said he likes the staff at this business.MARK D.
"Great" Always awesome!Gary H.
Gary said the business did a good job in good time.Hope B.
Hope said this business is very hospitable, they explain everything, and they are easy to do business with.RITA F.
"Great people make for great service" As a single older woman, I'm usually terrified when having to have any work done on my car after a life-time of less-than-optimal experiences. But Eric and Company are so genuine and know their business so well that it makes getting one's car serviced much more satisfactory than one would normally expect. A jewel of a business.GENE B.
"customer oriented" excellentHolly M.
Holly said this business has always been good to her and they are very nice.Kirstie R.
Kirstie said the business provided good service and they were very helpful.Rico J.
Rico said he had no issues with this business.EDNA A.
"Ready to help all thwe time" Always polite and can take care of you promptly MAC M.
"Caring, Competent Crew" Everyone at McCullough is highly competent in every aspect of automotive service. If they don't have the answer, they find a way to get it. They are also very caring and nurture relationships. My only recommendation for an upgrade is to improve communication with the customer. Use automation tools as reminders to call customers back, keep them informed of the estimated completion time, train associates with down time to call back customers. We live in an instant messaging, constant contact world and thus customers should never have to initiate multiple calls to check completion status on their wheels.Tom K.
Tom said the service was quick and his vehicle seems to be running fine.Dinesh S.
Dinesh said he had a good experience at this business, even though he only went in for a diagnosis. The people at this business are honest. Kristin B.
Kristin said she dropped her vehicle off at night and it was not ready until 5:00 pm the next day. Mohandas S.
Mohandas said he thought the wait time was too long and they did not communicate with him about what happened during his service visit. He said it would be better to know the cost of his service before the work is finished. STEPHEN K.
"Good work" Great work on my car. Routine repairs. Can't completely tell if they cheated me a little bit on some repairs that may or may not have been necessary, but they did good work. Will go back.MARISA G.
"trustworthy" Very friendly and trusting. Will not take advantage of youAdrian W.
Adrian said the service took too long.Paul S.
Paul said this business assisted him quickly and he even got to work on time as a result.DAN P.
"Always Excellent Service" They have always provided me with excellent service and honest answers. I highly recommend them.PAUL RICHARD H.
"perfect" Perfect says it all....great service, quick service...We've been coming to McCullough for 20 years for those very reasons!DON T.
"Courteous,Fast Reasonable Prices" Great jobBRANDON A.
"Best Auto Care in Atlanta" Most professional and proficient auto care shop in Atlanta. Keith D.
Keith said the business is okay. He has been there before and has recommended them to others, but the last visit was a bit disappointing. The vehicle was making a horrible sound and he asked them to check it. They wanted to do a bit of work that he, as a college student, really could not afford. He did not elaborate as to what they wanted to do. He asked them to just do what needed to be done to correct the noise. When he picked up the vehicle, it was still making the noise. He took a technician out with him to test drive the vehicle, and before he stopped at the stop sign, the technician told him the ball joints were rusted. If they knew that was the problem, they should have just performed that work and not the other unspecified work they did.Elizabeth C.
Elizabeth said this business was very prompt and she said she felt she had a lot of confidence in what they did. She plans to go back to this business.Shirley O.
Shirley said the experience and customer service was great. She has always had a great experience at this business in the past. They have always given her great service.Sherry B.
"Qualified/Friendly" Convenient location, qualified mechanics, aim to please.Kristi V.
Kristi said the business took care of her vehicle.Jane K.
Jane said Eric was wonderful and they went out of their way to help her and her granddaughter.Gabriel B.
Gabriel said he was happy with the communication, but not with the time frame. His vehicle was ready a couple of days later than expected because the part was wrong. The estimate became higher when the right part arrived.JOHN T.
"Convenient,fair and reasonable." The Town Car doesn't vibrate at 75 anymore. Thanks.Kenyon W.
Kenyon said they were no hassles or worries. They were cooperative.Stevan R.
Stevan said the price was fair for the service and his vehicle was ready on time. The personnel were nice.LYNETTE C.
"Instant Satisfaction for New Tire" I drove into McCullough Auto Care with a flat tire. Eric McCullough did not have my tire size in inventory so he called one of his contacts and was able to get me a new tire. Within an hour my new tire was installed. Eric was very pleasant and I appreciated that fact that he went out of his way to accomodate my need to have a new tire installed that evening.JAN S. M.
"McCullough - Outstanding!" Unbeatable quality and service. They go the extra mile to accommodate their customers.ERIC W.
"Best Service in Town" I have been using McCullough Auto for about 2 years now and they have always been very friendly and have done an excellent job with both of my cars. They are the most dependable Auto shop in town and would not take my cars anywhere else. I want to thank Eric and Brian for everything you guys have done for my wife and I.WILLIAM G G.
"always on time!" took us on time and was finished in one hour just as promisedMaurice G.
Maurice said they were excellent. This was an excellent experience for him and he will be back.Aneesha L.
Aneesha said this business did an excellent job and provided an equal level of customer service. She appreciated the constant and continued communication throughout the service visit.DONNA L.
"Friendly, fast, honest service" I have been using McCullough Auto Care for over 5 years now. Their service is top-notch, fast, and honest. How many places check out your entire car when you go for an oil change? McCullough does. They provide an estimate before doing any work on your car. In addition, I have called other shops to compare pricing and they were always competitive if not the lowest. A QUALITY car repair shop that knows me by name! I wouldn't go any place else.Mike H.
Mike said they seem to be pretty good folks and they did a good job.Sherry B.
Sherry said she is always pleased with the business.CHRISTINE S.
"Always great" I have been going to McCullough for years and have recommended many people. I am always pleased. The whole team is wonderful, accomodating, dependable and know what they are doing. I totally depend on them for all my car services.KEELEY C.
"Service" The customer service at McCullough is time after time the best. They remember your name and always explain what's wrong - in easy to understand terms!! I would HIGHLY recommend them to anyone - and have.Matthew S.
Matthew said they did a good job and he has gone there for years.Larry S.
Larry said the business was prompt and they did a good job on his vehicle.William C.
William said this was the third business he went to for the same problem. The representative explained everything and went through his paperwork with him. He would absolutely recommend them to others.ANGIE R.
"Great Service" Once again, the guys are looking out for me and going beyond expectations. Thank you for checking my brakes and repairing them before it became and expensive proposition. P.S. I found time this weeke to have my car washed! ;)AL D.
"Excellent follow up" People are friendly, helpful and have great attitudes.RICHARD B C.
"Reattach Lower Shield and oil change" Very good and frindly service.ALLEN S.
"Trustworthy" There is b.s. at McCullough!KAMAL D.
"customer care/communicating with the customer" showing the old parts or what's wrong with the car is always a plus. thanksCHRISTINA M.
"Above and Beyond" I always feel they go above and beyond to make sure I am satisfied with my service and they do a great job of taking care of my old car.PATTIE S.
"Can do anything, and do it well." Friendly, helpful and thorough for the past 20+ years!Susan S.
Susan said this business gave good service. The staff she dealt with is up front as to what was going on and as to what was needed with her vehicle.Shardul P.
Shardul said everything was fine.VIRGINIA W.
"Customer service. " You can trust that what they say needs to be done really needs to be done. They know you when you walk in the door and explains everything. Eric was great understood our sititution which made us feel confortable having car there.Sasha V.
Sasha said they are always friendly. They know her by name. They have the best price.Frances C.
Frances said the business is good, they do good work, and they are always courteous.CLAY H.
"Service, value, quality." Always great service. Providing me with a ride from and back to the shop. giving me recommendations on needed service but not pushy at all. Vehicle always drives and performs better then expected after service.Lara F.
"The Best!" McCullough Auto Care always gives me the best customer service. As a young female with no clue about cars, I always feel like I am getting the best deal and they work with me to get my car fixed at a cost I can afford. Everyone is super friendly!MARIE R.
"Personalized Attention" Eric persisted through a difficult repair and earned my trust.CHRISTINE S.
"quality of service" Have recommended this place to many and will continue to do soPEDRO B.
"diagnostic and solutions" they worked hard to diagnose the issue and did not just replace parts. My car was not passing emissions, other places would of just replaced parts. They found that my hoses were misrouted and resolved the issue accordingly. RECOMMEND 100%.JAMES K P.
"Great coffee and donuts" chocolate covered was the bestJudith B.
Judith said the person at the front desk was very nice to her. They were helpful and they explained what she needed to have done. JOHN J D.
"Corvette still needs repairs...." My Corvette is still not repaired. I have to bring it in again to see why it keeps overheating. I'm not mad or anything, just a little disappointed...mostly cause I want to drive my Vette:-) (3 stars is just for my last visit with my Vette - I always appreciate the help & repairs that are made & have had good/great results with my Firebird).SHERRI S.
"Great Service High Trust" Brian, Eric and the guys at McCullough are great. They are to be trusted and give great service. They have always been wonderful to me and I would not bring my car anywhere else.PAUL RICHARD H.
"Saving The Day" When my car wouldn't start, McCullough came and jump started it so I could drive up and get a new battery and still make it to work on time! McCullough is the best!!Joshua D.
Joshua said his visit was fine. LARRY K.
"Fast, couteous service" Very Good. Pricey. Good communications.CECILIA H.
"Honest, efficient, they get it done" I love how easy they make it for me to bring my car in, figure out what the issue is quickly, fix it quickly and then explain it to me in a manner that I understand. The online reminders are very helpful and they are always a pleasure to work with. MARCIA M.
"Family care" I was happy w/my service, but for the 2nd time when I got into my car, the place mats and carpet were dirty. Serviceman quickly cleaned mat, but didn't get spot on carpet clean. Also, today when I started my car, the engine light came on. I'm wondering what caused this. Will be calling on Monday to have it checked out.PAUL R.
"McCullough always takes great car of me and my car!" thanks for the great service and honest appraisals with competitive pricing!JENNIFER P.
"Great customer service" A family business that treats customers like family and has high standards as a business.ANNE C.
"My car needed new brakes, battery, tires, etc" No one in town who's more honest and operates their auto-business with more integrity and transparency. Additionally, they'll never tell you to get something if you really don't need it. I'll never take my car - or my family's cars - to anyone else.Joe P.
Joe said this business provided good, professional service and they did what they said they would do.Christopher Z.
Christopher said he went in to get a diagnostic performed. He worked with Gram, who was very helpful. He said the only reason he wouldn't call the visit perfect was because he felt the diagnostic was expensive, but it was very good. It was a company vehicle, so the cost did not matter that much to him.Margo P.
Margo said the business did a really good job on her vehicle. She has never had a problem with them.Adi S. i
Adi said he did not have to wait long for his oil change. It was a decent business.Jon G.
Jon said they provided excellent service.Mike R.
Mike said they were pretty good. They met the standard for service, which he expected. They are courteous and honest.TERRY M.
"Good job, as usual" Needed work on my car, took it where I always do - McCullough, and they did their usual good job.Dan P.
Dan said he appreciated how easy, hospitable and convenient the business was. They did a really good job on his vehicle.Natasha C.
Natasha said the business did what she wanted in a timely manner. She liked that they didn't try to add on extra service work.PENNY C.
"Survey" Excellent service, as usualIRA F.
"Recently purchased a pre-owned car.." We had McCullough auto check out a car we wanted to purchase and they gave us great information,including repairs that would be needed. We purchased the car had them make the repairs and we are very happy. They're GREAT !!!TIM D.
"Good work" Good work by Good guyGeorge J.
George said this business was good and did an excellent job.Barbara B.
Barbara said she was very satisfied with the care she received.Erin G.
Erin said they were pleasant and very nice. They fixed her vehicle in a timely manner.Michael W.
Michael said he has been doing business with this business for a couple years.Renee N.
Renee said the experience was good.Joseph V.
Joseph said the business gave him the best deal on his tires, they are really friendly and that is why he continues to go back there.Adrian P.
Adrian said he worked with Eric. His mother lives on the same street as this business and they have helped her before. He seemed like a good mechanic. He did exactly what he was asked, and then more.Christine G.
Christine said she was satisfied.KATHERINE W.
"Absolutely the best in Sandy Springs" Eric and his team know their stuff, efficient, professional and accommodating. Never out of line.Shannan P.
Shannan said her service advisors Eric and Sheila are very helpful. They kept her informed on the status of her vehicle as well as future expenses and future maintenance. Sheila took her to work.TERRY M.
"Reliable, Trustworthy" McCullough has worked on my family's autos for decades. They have always done quality work and provided timely service. If I have to leave my auto, they provide a ride home, and are timely in providing estimates. They always clearly explain what is needed, what it will cost, and if multiple items are required, prioritize them so a decision can be made as to the work to be done.MARY C.
"200,000 miles " McCullough keeps my car running greatKIM G.
"Maintenance" Great Customer Service! I have been bringing my vehicles here for at least 5 years and have always had great customer service and they are very trustworthy. LORRAINE A.
"My Nissan checkup" Thank you. It was a good experience, and I feel grateful to take my car to this family owned business.Juan A.
Juan said that they were quick.MARISA G.
"Amazing auto repair shop" It is very hard to find a place where you can take your car and they are honest and reasonably priced. This place is amazing. They are honest and I will go to them from now on to take my car.William B.
William said this business is good. They provide fast service and have decent prices.LESLIE H.
"The best!" These guys are wonderful. They are trustworthy AND do great work!Kirk F.
Kirk said this business did all the right things, answered his questions and seemed pretty knowledgeable.Bill G.
Bill said the business was very good. He has used this business for a long time and they do a good job.CHRISTINA M.
"oil change/strange noise" A friend recommended McCullough to me and I couldn't be happier. They did a great job with my oil change and diagnosing by car's problem. They were very friendly, took the time to explain everything to me and even gave me a ride home when I needed to leave my car.BERNARDO A.
"nice service" great service . so far no problems . please keep the good work.CLAY H.
"Lexus timing belt and waterpump." Great work, great price! Quick service and 12 month warranty. Recommend to everyone!David O.
David said his vehicle is running fine, and he had no problems with this business.Jennifer Caitlin M.
"McKenzie Review" I thought the customer care team worked with great care and skill.Mary M.
"McKenzie Review" I thought that the customer service team worked together with great skill and care.GREGORY R.
"Five stars!!!!!" Excellent service....as usual.Christopher W.
Christopher said this business has good customer service and does a great job.Deidra F.
Deidra said that they had good customer service. She mentioned that they dropped her off at the nail salon and picked her up.Aisha A.
Aisha said this business did a pretty good job. Printed out other things she needed to have done, which was helpful. The price was a little high.CHRISTINE S.
"Camry maintenance" excellent service as usual Damon M.
Damon said it was a little expensive, and they said it would be done on Saturday but they called back 15 minutes before they closed and said they needed to keep it until Monday, which was really annoying. He'd done some research on prices before he came to this business, and his buddy couldn't do the work. He'd expected to spend about $700 or $800, but he ended up spending $1,200. Damon had a lot done because he wanted it in good running order since he plans to sell the vehicle. He'd recommend them depending upon the work. The labor was more and it was 1.5 hours for the spark plug change, and he'd probably recommend them for things like oil changes. They were really nice when they called and that was his only complaint.Trisha W.
Spoke with Patricia. She said Graham did a great job and he was very personable.ROYA`L P.
"excellent quality service" They are thorough, quick and with a friendly smile. I wont take my car anywhere else from now on. In telling me the issues with my car the communicated to me in a way that educated me and helped me understand. I appreciate that.SHELLY R.
"Bravo" Excellent, prompt and friendly. Thank you.ANGIE R.
"Servicing and Oil Change" McCullough makes keeping my car in top condition easy and enjoyable. They make my car run better, ro longer, and it costs me less in the long run. Thanks again guys!Sergio P.
Sergio said this business provides very good service.IRA F.
"Car repair" As always the Mc Cullough group repaired our car for a great price, and really made the repair easy for our family...Sadie W.
Sadie said the business did what she needed them to do.Bekah S.
Bekah said they are great. She is from out of the area and had an issue with her vehicle which she did not elaborate upon. She got there right before closing and they took care of her. They went above and beyond. MICHEAL L.
"Lots of work needed" As always, they did good work with good communication. They also offer options to the work needed and I have always trusted them. They are not in-expensive but I always feel it is worth it.Tiffany G.
Spoke with Doug. He said they did what they said they'd do, and he got in and out pretty quickly.Alex S.
Alex said that everyone was nice, friendly and efficient.Geoffrey D.
Geoffrey said they do what they say right in a timely manner and are courteous and professional.Lauren B.
Lauren said that this business is great and she always goes here for her servicing needs. WILLIAM B.
"Oil Change" Just needed an oil change. Got my vehicle in within 10 minutes of my arrival but took too long to be completed. Was there over an hour. Eric was very nice and helpful but looked worn out. Everybody was coming to him for everything.LISA B.
"Excellent" I have never gotten anything less than excellent service!!Sandra P.
Sandra said she loves them. They are always really nice and they provide great service. She trusts them and their prices are reasonable.Nina P.
Nina said she has been a customer for nearly 20 years and she cannot stop singing their praises. She had an emergency situation. They saw her promptly and took care of the problem. They are polite, courteous, respectful and fair. They know exactly what to do. She has a 1993 Cadillac Sedan De Ville and they take care of it just as they would a newer, more expensive vehicle. She trusts them.JOE A.
"Excellent Service and Quality of Work" All trips to McCullough are the best. Everyone there goes out of their way to be friendly and to provide the very best care for my vehicles at very fair prices. We've been going there for over 10 years and wouldn't switch for anything.Elizabeth D.
Elizabeth said Eric, her service advisor was nice and attentive. He assured her he would take care of her problem with her vehicle and he did.TERRI M.
"McCullough Auto Care is wonderful!" I really like this business - I feel that I can trust them, they're personable, and prices are good!JAN S. M.
"Paint Job - 1995 Buick" Great job - looks like new! Thank you, Eric, for arranging this and getting it done within my budget. McCullough is the best auto care place I know.DEAN G.
"Awesome Service" you cant beat the service when the owner takes your car to get it serviced, then return it! The only thing that would make it better is if they would wash it too!PAUL RICHARD H
"2004 Lexus 330" We've been going to McCullough for close to 20 years....They've never failed us yet!Paige T.
Paige said this business was very prompt and Eric gave her the low down on her vehicle. She said he was honest about it.Sravan S.
Sravan said this business provided good customer service.Rosie M.
Rosie said she has never had a problem with the business and the service is always good. Rachel S.
Rachel said this business was great, but was a little bit slow.Chad F.
Chad said he got in and out of the business really quickly. The business was great.CINDY L.
"Great service as always" I really like taking my car to McCullough. They are friendly, helpful, and fairly priced. Todd W.
Todd said the business did not have a filter in stock for his vehicle and the service took an hour longer than expected.GINA G.
"great service every time" As a customer of many years and multiple cars both foreign and domestic, we have great trust and respect for the staff at McCullough.MARY C.
"got oil change & tires rotated on both cars in one day !! " We love Eric, Brian, Graham and all the guys at McCullough! They always take care of my car! Never had any problems- customer since 1997.CHARLES M.
"Honda CR-V" Work was done on time and effectively as discussed. The only negative is that the car smelled of cigarette smoke.REGINA T.
"Amazed at Excellent and Timely Service" I'd passed by your shop for years and never considered it until my boss suggested we bring my car for diagnosis. I was sooo worried! You guys were very quick to diagnose the problem and repaired my vehicle without much pain {$$$} to my pocketbook. I will be back! And I'm telling my friends about your excellent service!MARVIN S.
"great" greatTodd H.
Todd said the service was quick and they did a great job.VICKEY B.
"Outstanding service" Outstanding service. I trust these guys, and that's worth a great deal to me. —VickeyROBIN R.
"Robin Rudolph" Great experience. Over the top. Gave me ride back home. Confirmed all repairs in advance. Best thing is the treatment like I was family with sincere care. Thanks for helping with extras like my radio too. Everyone in the shop is pleasant to talk to at all times. Cool on line web site to review detailed history and potential coupons. Thank you for great years of care.JERRY A.
"On any,and all, car problems..." Completely satisfied.BRANDON A.
"Awesome Service, Great Customer Service!" The most courteous and professional auto repair shop I have ever been to; good people that can be trusted to do a fantastic job.Richard M.
Richard said they did a great job.Thokozile S.
Thokozile said she never had any problems with this business.Michael G.
Michael said his vehicle is running great, he appreciates the fast work and that it was done in a timely manner. Charles W.
Charles said the service was pretty good but slow. They did not call him when they were supposed to.IRA F.
"Oil leak" As always the knowledgeable staff at Mc Cullough repaired my car with the lowest cost to me. Gotta love that place.JAMES C.
"Very, VERY good place for personal service for your car" It was my second time coming to M.A.C. and have to say that I will be back. Taking it in with an expectation of having more work needing to be done, I was pleased that they took the high road and told me I did NOT need to replace my brakes only a tune-up. I appreciated the complimentary ride and courteous staff as well. Good place in a great location. JCDEMETRIUS S.
"Oil Change" Things started off a bit rocky but ended very well. Upon entry, I was not greeted immediately and was told, that someone you be with me in a moment. I waited about 5-10 minutes before deciding to leave as I got outside and made it to the car, someone apologized and informed me that they would be able to see me now. I explained to them that I needed an oil change. I was informed that my car operated better with synthetic and also informed that my tires needed balancing and that there was a screw in my tire (that explained the low tire pressure signal, I kept getting regardless of how much air I placed in my tires). Although, they took longer to service my car than expected, I am sure its due to the attentive service they paid to my vehicle's needs. I wound up spending a lot more than anticipated, but it was worth it as they were professional and attentive. I has been one day since my oil change, but I can already tell the difference in my car's ride. I will return. LISA B.
"Best customer service ever" Awesome!! The best customer service I've ever had. I will be a returning customer!!ANGIE R.
"Rehkop" Graham and Eric shopped out new tires for my RX350, special prdered windshield wipers, examined my car and determined that the roters needed servicing. They called and received approval on the work and proceeded. They also performed extra test driving to assure the job was complete and that I would be safe. Another great visit. Thank you, :)AngieCHRISTINE S.
"Service" Grest personal service as alwaysMARTI G.
"Marti Griffin's Review" The absolute best place to go for auto care! Have been a satisfied customer for many years! What teamwork!!!Chris H.
Chris said the business did a really good job and they had really good service. The business was better than he expected because it seemed like there were a couple more things that were fixed that he didn't expect to be fixed. The business went above and beyond by fixing a fuse in his window and they took care of what was going on. Felipe S.
Felipe said this business took 2 weeks to diagnose his vehicles' problem.Paige T.
Paige said the employees were friendly, the prices were good and the service was performed quickly.Jace L.
Jace said that other places he called had him on hold for a while and they were not very friendly. This business however, was kind and seemed to really care about his situation. Even when he gave them a wrong part number they did not charge him a lot and were understanding about it.Brad C.
Brad said this business always repairs his vehicle for the least amount of money.Ester C.
Spoke with Randy. He stated that he had a great experience with this business and he has been going to this business for years.Christopher H.
Christopher said this business replaced his alternator, and the alternator belt. The alternator belt is now screeching, which worries him. He called this business about the screeching, and they told him to drive it awhile longer because air could be causing the screeching. If the screeching doesn't stop in a few days he's returning to them. Christopher pointed out all of his previous service visits have been very good, and if the screeching doesn't stop, and they fix it he'll be fine with that. Even though this business is expensive, he always gets his vehicle returned the following day.
Eric M. at McCullough Auto Care & Towing responded
I have attempted to reach Christopher in order to make necessary adjustments to his serpentine belt and will gladly help him with his needs.Michelle M.
Michelle said the business is very trustworthy, so she continues to return for service.Cameron H.
Cameron said he was satisfied because of Eric.Justin D.
Justin said his overall experience with the business was great but he thinks they must have missed something. His alignment stayed for a couple days but it just clicked and his left front tire is skidding out. His brake is stuttering also and he needs to come back to the business and have them look at his vehicle again.David H.
David said him and his wife have been a long time customers of this business and the business has no hassles.Brad S.
Brad said they are dependable and he trusts them.Charles D.
"Great experience" I had my Dodge truck towed to Mccullough's this past weekend after the serpentine belt snapped at an intersection. The location is really convenient to I-285. The service was fast, affordable, and first rate.BURAK I.
"Best Mechanics in Atlanta" I always trust this place, they fix your car the first time and they don't overcharge like other places.PATTY W.
"Five Stars" I trust Mccullough Auto Care with my car. They are always honest and the repairs are fairly priced. I used to go to the Mercedes dealership for my repairs. Their prices were OUT THERE! I will continue to trust Mccullough with my car service. I give them Five Stars.RICHARD B C.
"Engine Mounts" Very good work and fast. Thanks
Eric M. at McCullough Auto Care & Towing responded
We have contacted Christopher recently about this problem. After diagnosing the problem with his car, we ordered the needed hose. While waiting on delivery, he needed his car to get to work. We were under the impression that he would be returning at his earliest convenience, while he thought we would be calling him. Since speaking with Christopher, we have extended our apology for the miscommunication and have offered to have him come in so that we can help him resolve this matter.CHERYL M.
"Excellent service" Great job, and great cust. serviceTROY W.
"Fuel Pump" I started coming here a few years ago to ask them to patch my tire. Everyone was nice and honest so when my fuel pump had a problem I had it towed to them. They took care of my problem and gave me a quick update as it was getting repaired. It's hard to find a good auto shop these days so I will be a repeat customer.DEAN G.
"the best repair shop-period!!" Outstanding serviceWILLIAM S.
"Service on Acura" Have been using McCullough Auto care for about 6 years for three cars. Service is great, staff are superb and prices are very fair and reasonable. Never had to take the car back because something was overlooked or not done well. HALA T.
"Review for last Murano service" I am usually very happy with the service at McCullough's, but last time i was quoted a wait time of 35 mns, and had to stay actually for 3 hours. Also, after i left, several things started going wrong with the car. I know i will probably not change my rear tires at Mc Cullough's. I was told it is very difficult to change 18" tires like mine, and my tires had to be sent elsewhere to be ready, while i waited. However, i do like servicingmy car at Mc Cullough's. The staff is friendly, and service is good. I wonder about all the things that went wrong with the car after i left. It is the wrong time to ask me to write a review. Would i have been asked to write one before the last service, i too would have given the place a 100%. My last service however left me with a different impression. But i am planning to give the business another chance. Thank you. HalaRAMONA F.
"Repairs " I like the service, they do great work! Make sure you get the service that you need and not always listen to what they say you need.MARISA G.
"Great Service" Very friendly and efficient. I was not able to get my car when it was ready so they drove the car to me.BILL W.
"another great job" Eric and the crew always keep my 1998 Explorer on the road and running safely. I rely upon them.